FTC 16 CFR Part 315 Public Workshop Examining Contact Lens Marketplace And Analyzing Proposed Changes To The Contact Lens Rule
Last week I had a patient come in for her contact lens exam. She told me she ordered some contact lenses online because they were advertised everywhere and cheap. They ended up being terrible: completely uncomfortable and blurry compared to the ones I had prescribed for her. The contact lenses were from Hubble, and we never authorized Hubble to dispense these lenses to her. She wears multifocal lenses, and Hubble does not supply these. Not even close. This is just one of many examples I have of patients, at their detriment, receiving contact lenses from an online seller without proper prescription verification. They can order online and get lenses even though their prescription is expired. They have gotten lenses that are completely different than what I prescribed. This is illegal. Instead of making the contact lens rule more onerous for doctors and patients, we should be looking at the unscrupulous tactics of online sellers who put patients vision and eye health at risk for their own profit. Not many people would realize that a substitution had been made which may endanger their eyes and vision. This problem is getting worse, despite the current law. Enacting new rules would create an undue burden on my practice without enforcing current rules that hold unlicensed dispensers of medical devices accountable for their illegal behavior. It is my sincere hope that instead of adding red tape and more useless rules, the FTC sees fit to simply hold all parties involved accountable and enforce the current rules already in place.