In the Matter of PayPal, Inc., File No. 1623102 #00014

Submission Number:
00014
Commenter:
Sherri Reames
State:
Texas
Initiative Name:
In the Matter of PayPal, Inc., File No. 1623102
Venmo is continuing to willfully violate the protection of consumer privacy. I just received (3/19/2018) a demand that I email over a non-secure connection a full copy of my driver's license and a copy of my bank statement. They also claim my information is "safe". After I pointed out that it contains Personally Identifiable Information and requested a secure way to share the information, Venmo refused. Please consider doing more to make them take consumer privacy seriously. This settlement doesn't seem to have done anything to prompt them to change their behavior. Attached is the email requesting the documents.