16 CFR Part 316; CAN-SPAM Rule: Rule Review; Request for Public Comments; Project No. R711010
The CAN-SPAM rule should be updated as it has been largely ineffective at reducing unwelcomed unsolicited SPAM email. I work as a security administrator for a NYS government agency, and I receive approximately 20 SPAM messages a week from legitimate tech businesses that use the CAN-SPAM rule to send me emails that I did not request and have no interest in receiving. Unsubscribing from them is futile as they pass along your email address to the next soliciting business for them to email you. It's a never-ending cycle of email. The rule needs to be re-worked to require permission FIRST before emailing individuals, except in very limited circumstances. I spend too much of my day dealing with these emails, my employer spends too much money on solutions to help limit the amount of this SPAM from clogging our inboxes, and ultimately our citizen customers and taxpayers pay the price for all of this.