16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995 #03967

Submission Number:
03967
Commenter:
Michael Xu
State:
Virginia
Initiative Name:
16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
We provide a copy of contact lens Rx to every patient, while spending lots of time to verify non existing patient names frome 800contacts robot calls. We see red eye patients every month with expired Rx somehow was able to obtain contact lens through online purchases. 800contacts often calls for contact lens verifications during off hours to skirt around the 8 business hour rule, pressuring patients to call office asking to extend expiration date, offering online refraction only as eye exam with small print disclaimer. Their goal is to sell more boxes of contact lens regardless patient's well-being. Using Rx release as a entry way to disrupt doctor and patient relationship. Our office does not even sell any contact lens, we are purely service oriented. We hope this communication is taken into your final rule making consideration. Thanks for your time. Michael Xu OD