In the Matter of CarMax, Inc., File No. 1423202
The FTC is a bipartisan federal agency with a unique dual mission to protect consumers and promote competition. To quote directly the FTC website: "The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities. We collect complaints about hundreds of issues from data security and deceptive advertising to identity theft and Do Not Call violations, and make them available to law enforcement agencies worldwide for follow-up. Our experienced and motivated staff uses 21st century tools to anticipate - and respond to - changes in the marketplace." To honor the consumer protection role of the FTC, DO NOT allow CarMax to advertise that cars with unrepaired safety recalls are "safe" and "repaired for safety." People's lives are at stake. Not only car buyers, but also their passengers and others who share the roads. Safe means safe. A car is not safe when it still has unrepaired safety recall defects.