In the Matter of CarMax, Inc., File No. 1423202
Please do not allow CarMax and other resellers like them to advertise cars with unrepaired safety recalls as "safe" and "repaired for safety." Unprocessed safety recalls wholly invalidate any labeling of an automobile as "safe" or "repaired." I do not believe that CarMax should necessarily be required to process safety recalls as vehicles move through their sales pipeline. However, providing a clear and factual statement as to an automobile's condition at the time of sale should be required. Labels declaring safety despite outstanding recalls is deceptive. At minimum CarMax should be required to clearly label automobiles with any outstanding safety recalls before a sale is made. Safe means safe. Lives are at stake. A car is not safe when it still has unrepaired safety recall defects.