FTC Workshop Will Examine Competition and Consumer Protection Issues in the Rooftop Solar Business #00197

Submission Number:
00197
Commenter:
margo spears
State:
California
Initiative Name:
FTC Workshop Will Examine Competition and Consumer Protection Issues in the Rooftop Solar Business
Sunrun is the company I utilized for my solar energy installation & monitoring. I did a prepay lease for 20 years of solar energy which fit my needs the best. The Sunrun sales rep. Josh was referred to me by a friend who had screened 3 other solar companies. Josh did an excellent job of explaining all of the things a consumer needed to know & understand about pricing & production of energy produced by Sunrun's system. I'm able to constantly monitor the energy production via Sunrun's online monitoring. My neighbors' installation was done by another company. They have complaints/questions about why their bill monthly is over $100. Sunrun has been very proactive via email in keeping me informed of Sunrun news items. I'm happy that I chose Sunrun as my solar energy company. --margo spears--