FTC to Host Public Workshop Examining the U.S. Auto Distribution System Workshop Will Explore Competition, State Regulations, and Emerging Trends in the Industry, Project No. P131202 #444

Submission Number:
444
Commenter:
swenson
State:
California
Initiative Name:
FTC to Host Public Workshop Examining the U.S. Auto Distribution System Workshop Will Explore Competition, State Regulations, and Emerging Trends in the Industry, Project No. P131202
In 35 years of car ownership in the southern California area I have never had a pleasant experience buying or maintaining a car at a traditional dealership. That goes double if you include 20 years I have been part of my wife's auto purchases and repairs at other dealerships. That all changed when we bought a Tesla. We painlessly brought it online at a fixed price after seeing it at a Tesla showroom and post purchase Tesla service is 1000 times better than any dealership I have ever experienced. The outdated dealership model lets each point fingers. The manufacturer says "It's not our sales team." and the dealerships say " We did not design this car." Classic "Not my problem." We all have been putting up with this for a century. Time to move all purchases into the new millennium. Please let us by cars like we do other high tech items like phones and computers.