FTC to Host Public Workshop Examining the U.S. Auto Distribution System Workshop Will Explore Competition, State Regulations, and Emerging Trends in the Industry, Project No. P131202
I believe direct to customer sales would be significantly beneficial to the consumer and manufacturer of automobiles. I particularly like the model where a manufacturer has a service center with a few example vehicles, but a vehicle a consumer might purchase would be custom ordered, and delivered to either the service center or directly to the consumer. I believe consumers would, under this model, have many more options for customizing their auto purchase. For example, the last time I purchased a vehicle was in 2012. I wanted a vehicle with a manual window in the driver door, and power windows on the other three. I would have paid extra for sound insulation, but it was not offered. I would have chosen a smaller, more economical engine, but it was not offered. I would have chosen a towing package, but it is not offered in the North American market on the car I purchased. I firmly believe that none of these are options due to the current model, where a dealer purchases default vehicles from the manufacturer, according to what is most commonly purchased by the consumer. My own requirements in a vehicle are quite different than what a dealer can offer, and I looked significantly into importing the same model of car I ended up purchasing from Australia or Europe, because those options are offered there. Please allow unrestricted direct to customer sales.