16 CFR Part 456 ; Agency Information Collection Activities: Review; Comment Request Ophthalmic Practice Rule (Eyeglass Rule): FTC Project No. R511996
Requiring doctors to fulfill a request for an Rx to be sent in a timely manner would make my work life (& the life of my customers) much easier. Doctors have to be hounded to send over valid Rx frequently enough that there's a small collection of glasses in my office that never had their lens replacements processed with the new Rx a customer received because the doctor never sent it. I've found that customers who experience frequently end up losing out on a pair of glasses because the old Rx doesn't work for them, so they don't ever pick up that pair that they left with me because it's useless without the updated Rx we've asked their doctor for. Hand in hand with this, doctors frequently send in Rxes that have expired, which leads to a whole other mess, as my customer will point out that the doctor did send it so they must be ok with it being used, though that goes against our company policy & against all logic of how the validity of medical prescriptions should work.