16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995 #00592

Submission Number:
00592
Commenter:
Connie Dong
State:
New York
Initiative Name:
16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
This rule needs to be more heavily enforced on the part of the online retailers and their verification process. Just a few minutes ago I received a fax verification from 1-800 Contacts for a patient of mine. The brand and prescription of the contacts were incorrect. It was a brand she had not worn since 2002 and it was a brand she was uncomfortable with. Mistakes like these happen often and frankly, some of these "errors" on the part of the online vendors are intentional and not simply errors in transcription. We treat eye infections and disorders due to ill fitting and improper contact lens wear everyday ,some of which are potentially sight threating. I am fine that this rule requires me, as a doctor, to release the script to patients after the fit is finalized. The problem is not with the doctors who are examining and fitting the patients. It's the online vendors who are selling and shipping incorrect lenses to patients. I have had several patients who have never worn contacts and were never fitted with them who were able to order contacts through these online vendors. How does something like this happen?