16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995 #00247

Submission Number:
00247
Commenter:
Fayiz Mahgoub
State:
California
Initiative Name:
16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
Hello, I would like to express my concern about the failure of online contact lens vendors to properly verify contact lens prescriptions. I am currently a second year optometry student and I have encountered several patients during my school designated clinical opportunities who had not had an eye exam in several years but who have been able to obtain contact lenses from online vendors like 1800 contacts and others. They were unaware that they were being put at any risk because they assumed that if the vendor was allowed to sell them the contacts that it was safe for them to wear them. The prescription verification methods that are in place are not sufficient to ensure patient safety in this field. I have worked in an optometry practice before attending optometry school and I have witnessed first hand the lack of due diligence exhibited by these companies. We would regularly get automated calls from online vendors requesting prescription versification after office hours. These computer systems did not leave messages on the answering machine so we were not be able to know who's prescription was being requested. The patients were dispensed the lenses regardless of this lack of verification. In addition to putting their customers at risk of many dangerous ocular conditions, these companies are propagating harmful habits and contributing to public misinformation by participating in the illegal sale of contact lenses. Tighter regulations and penalties are necessary in order to ensure that these online vendors comply with existing laws. Thank you, Fayiz Mahgoub