16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
As an optometrist I am in complete agreement that patients should be provided a copy of a their contact lens prescription upon completion of the eye exam. I think that promotes fairness on behalf of the patient to be able to purchase lenses anywhere they choose. I will say that I believe this rule has been abused to the detriment of many of my patients, however, by many 3rd party online retailers. I have seen dozens of patients in the last year alone who have had sight threatening infections who had not had a contact lens evaluation in greater than 5 years and who explained that they had been renewing their prescription automatically through certain websites that sell contacts without any verification from my office. I believe the prescription verification process is too lax and it is too easy for companies send verification forms to unworking or dummy phone numbers whether these errors caused by the patient or not. For instance if I order contacts online and provide my doctors information as phone/fax number 999-9999, even if this is a non working number the prescription will be filled because the online company will not have heard a response within the alotted amount of time. I would like a serious review of this rule, and would like to see a more strict rx verification process put into place. Thank you for your consideration.