16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995 #00165

Submission Number:
00165
Commenter:
Jeffrey Robins
State:
Illinois
Initiative Name:
16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
The passive confirmation portion of the mandate has been abused or ignored by online retailers. I have seen patients that came in for their exam having purchased contact lenses without a valid prescription for 2, 3 and even 4 years. Many of whom have suffered damage to their eye due to overwear of their lenses and we're not wearing a lens that would provide optimal health. I would have preferred to have the opportunity to educate the patient and fit them in a proper lens that would have avoided the problem but the online retailer acted as the prescribing doctor with no accountability. With regards to prescription verification requests - we get a large number of them on Tuesday evening after we close and don't see them till Thursday since we are closed on Wednesday. When we call to correct the errors or notify the retailer the prescription is expired the order has been shipped. It is unreasonable that the rules exist to punish the ethical with no policing of the unethical. I can have my license revoked by not complying but online retailers blatantly abuse the rules with no consequence