16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995 #00111

Submission Number:
00111
Commenter:
Daniel Mirkin
State:
New York
Initiative Name:
16 CFR Part 315; Agency Information Collection Activities: Review; Comment Request; Contact Lens Rule: FTC Project No. R511995
Please do not allow contact lens providers to leave phone messages which can go on and on for minutes with a computerized;distorted voice. Fax or email verifications are quick and easy to answer. Please increase the time available to respond. They seem to purposely call nights and weekends when they know we will have difficulty in responding in a timely manner to avoid the actual verification process and supply lenses without a prescription to the patient. The patient then goes years without an eye exam or contact lens evaluation. Also, if a prescription is about to expire, do not let them order another years worth of contact lenses. This defeats the expiration date. Thank you,