16 CFR Part 456 ; Agency Information Collection Activities: Review; Comment Request Ophthalmic Practice Rule (Eyeglass Rule): FTC Project No. R511996 #00566

Submission Number:
00566
Commenter:
Erin Collins
State:
New York
Initiative Name:
16 CFR Part 456 ; Agency Information Collection Activities: Review; Comment Request Ophthalmic Practice Rule (Eyeglass Rule): FTC Project No. R511996
I'd like to comment on Eyeglass Rule, 16 CFR Part 456, Project No. R511996. I'm an employee of Warby Parker, and have seen firsthand how many customers have to wait an unnecessarily long time for prescriptions to be verified as we attempt to contact their ECPs for prescription verification. Prior to working here, I had to wait several days for my prescription to be verified before my order could go through, but when purchasing contacts online I have never had a delay. Most importantly, I think the FTC should consider how eyeglass verification requests are handled given how different the Eyeglass Rule is from the Contact Lens Rule on this matter! It doesn't make any sense to me that these would be regulated so differently. Please consider a change that would bring the Eyeglass rule in line with the Contact Lens rule.