16 CFR Part 456 ; Agency Information Collection Activities: Review; Comment Request Ophthalmic Practice Rule (Eyeglass Rule): FTC Project No. R511996
Please accept this comment on Eyeglass Rule, 16 CFR Part 456, Project No. R511996. About one year ago, I submitted an Rx for a backup pair of eyeglasses to an online company. I was advised the Rx lack a certain measurement (PD -- pupillary distance) required to complete the order. I went back to my eye doctor's office to request the information and before the office staff could provide it, I was confronted by the owner of the practice telling me that it was illegal to provide that, and he considered it proprietary and NOT part of my medical records. Really!!! A measurement, specific to me, which his office needed to provide my prior purchase, is not available to me! I found that to be absurd. When I suggested to him that that I understood the law to require a Rx with ALL measurements needed to procure prescription glasses, he threatened to report me to the State's Attorney General's office for prosecution for purchasing eyeglasses online/out-of-state, which he stated was illegal. So his position was illegal for him to provide the PD and illegal for me to purchase glasses on-line…so much for consumer freedom of choice. Of course, I changed my eye doctor and (easily) found one more than willing to provide the information I needed. Accordingly, I strongly support changes to the "Eyeglass Rule" which eliminates any ambiguity and specifically requires the PD on the Rx so that consumers have the freedom to choose eyeglasses providers and restore sanity to an industry which has selfish/greedy doctors/ practices that use scare tactics to force consumers to use its own, on-site optician. Thank you.