The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop #01481

Submission Number:
01481
Commenter:
Anitra Boyt
State:
Ohio
Initiative Name:
The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
We instituted a vacation rental in our home last year to bring in money and potential purchasers for our artwork. This money [REDACTED] has allowed me the flexibility of working my in home art gallery and being the stay at home parent for our 9 year old son. We have been in a chapter 13 bankruptcy for 3 years and this money is allowing us to dig our way out without sacrificing the house. The guests are a particular type of person. Most are professionals, teachers, doctors, computer science, healthcare workers, executives. They seem to choose our space because of the location and the art gallery. As a provider, I find that Airbnb is the best platform as you can give feedback on the guests as well as the guests being able to rate the host. I also like that guests are verified prior to being able to book. I also like the flexibility of their platform the most. I have had difficulties with other platforms. The worst was Booking.com. Many no shows and people who simply didn't take care of the property...their was no way to rate the guest so I guess it didn't matter to them. It cost me several thousand dollars in income that had to be returned or was never able to be collected and the people really left my house in bad shape costing a ton of money in cleaning, repairs and supplies (new linens were a nightmare). I still use the Flipkey / Tripadvisor platform but if was renting a space that was not close by or in my home; I wouldn't consider renting to anyone via a platform that did not have the guest rating criteria in its platform. One of the most important things that a guest needs to know is how they will be able to enter and exit the space throughout the stay if the host is asleep or not present. The possibility of getting locked out is an issue. It did happen to one of our guests and was embarrassing for us and annoying for the guest. I hope this was helpful.