The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop #01462

Submission Number:
01462
Commenter:
Catherine D'Arcy
State:
Florida
Initiative Name:
The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
Uber is amazing! I will always use them. I recently needed a ride to the airport, I made a taxi reservation for a specific time - fortunately I gave myself a large window in case the taxi was late. The taxi never showed and I called the taxi company three times, each time they said he was on his way and it would be another 15 - 20 minutes. Finally, I drove to the airport as I could not wait any longer. Since then, I have used Uber for the same situation. When I called, The car was less than 10 minutes away, arrived on time, and the trip was seamless. The best part is that I could track the car on my phone to see exactly where he was. Uber has NEVER let me down. The cars are clean, the drivers polite, but, most important, the service is dependable. I love the fact that the drive has my contact information and I have his. It is also important that I can see his reviews. I cannot say the same for the taxis in Miami. It is very important that we as consumers have a choice of who we use. This country is built on freedom of choice.