The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop #01294

Submission Number:
Teresa Crawford
Initiative Name:
The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
We joined Airbnb one year ago and have had such an amazing experience with hosting as well as traveling. Last year the money we made went to refurbishing 3 unoccupied rooms in our home. Since we are empty nesters, we enjoy the company and have loved having visitors from all around the world. Our guests come in as strangers and leave as friends. We are able to point them to our favorite sights, scenes and local attractions. When the area is flooded with visitors we are able to give expert advice and have enjoyed spending evenings making new friends when they chose to stay in rather than fight the crowds. We provide a very unique setting and our summer guests thoroughly enjoy the pool overlooked owing the river. One would not get what we have to offer at any hotel. Airbnb gives travelers another option in overnight accommodations. It doesn't take away from traditional lodging choices because not all travelers want the closeness of staying in someone else's home. This is an option above and beyond the norm and we treat our guests like family. It is a win-win for all. Before accepting a reservation request, I can go to that person's page and read his/her information. If anything strikes me negatively I have the option of turning down that request. I require that my guests use the Airbnb verification system and I want to see positive reviews. I also have the assurance that if anything were to go wrong, Airbnb has my back and I am fully covered. I am extremely pleased with our experience with Airbnb. They are constantly looking to improve and maintain high standards of quality. Last year I received a very nicely equipped first aide kit, a carbon monoxide detectors and emergency telephone number board from Airbnb, all at no expense to me. As the old saying goes, "If it ain't broke, don't fix it." This system isn't broken, it works perfectly fine and I am more than pleased with our experiences and support.