The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop #00473

Submission Number:
00473
Commenter:
Linda Siegel
State:
California
Initiative Name:
The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
My husband found out about Airbnb.com while searching for a way to replace the income lost due to my disability. When I suffered severe tondonitis, nerve damage and carpal tunnel, all in my right arm, we suffered a significant loss in income. Without the income from sharing our home, I don't know if we would have made it. Airbnb is an excellent way for families to earn extra income. Airbnb hosts and guests are all vetted, all have a profile on the website, complete with a reviewing process; Guests are able to leave a review about their experience staying with a host. Hosts are able to leave a review for each guest. Guests are also able to leave private feedback for a host. Hosts always have the ability to decline a guest, insuring a certain comfort level for us. Airbnb also carries insurance for all hosts, just in case a guest accidentally damages a home. So far we have had nothing but good experiences from sharing our home. Our guests have come from around the world, all very kind, clean and most very professional. We've had PhD students, professors, high tech interns, people moving to the area or coming for work, and many just visiting to attend conferences or other events. Finally, our guests support our local economy, including shops, restaurants, grocery and other stores. We keep a binder full of menus from restaurants within walking distance and will drive our guests around the neighborhood to show them where they can find groceries, restaurants, clothing, etc. Airbnb has been a real Godsend for us and for our guests!