The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
Disclosure is a HUGE problem at Uber. For example, airport runs have their own regulations. Uber knows the rules, they just choose not to play by the rules. The problem is when Uber not only allows unsuspecting drivers to go to the airport, but Uber sends drivers to the airport (supposedly through the app) without any disclosure (EVER) that the driver is risking having a very bad and costly day. Most drivers learn the hard way, or through online forums, that airports are actively ticketing and towing Uber drivers for not having chauffeur licenses, for not having commercial plates, and not having commercial insurance. Uber is a billion dollar company taking advantage of people who volunteer to drive for them because they need money and think they can make money. It is sobering when drivers learn they were being gamed by Uber. And the only way to make money with Uber, is to game Uber. Sadly this is a costly lesson for a lot of people who can least afford it. Note: Uber hires logistics managers, locally. Why? I do not believe for one minute that the Uber app generates who gets sent which runs based on who is closest in the app. Check out the linkedin profiles of their local management teams, logistics guys. Most businesses 'managers' are 9-5ers. These guys send texts during busy hours, probably while they are picking and choosing drivers for riders, like airport runs for drivers without proper licensing.