The "Sharing" Economy: Issues Facing Platforms, Participants, and Regulators A Federal Trade Commission Workshop
I am a frequent user of Uber. I have found the service to superbly balance consumers' needs for transportation with necessary safety precautions. I think greater clarity on seat belts, car inspections and driver backgrounds would help others feel more comfortable with Uber. Airbnb is an excellent alternative to hotels, but leaves much more to be desired. For one, prospective renters with a non-white background might find that they have to request a stay at multiple locations before they are confirmed for a stay. With race being at the forefront of the transaction, there appears to be latent discrimination within the website. Uber avoids this by only showing pictures after both a passenger has made a request and a driver has accepted the request. In addition, Airbnb does not enforce security deposits to be paid within their platform which leaves rentees in a precarious situation if the host holds the stay hostage.