16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review #00090

Submission Number:
00090
Commenter:
Wiens
State:
California
Initiative Name:
16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review
Matter Number:

R411001

Efforts to gain business through telemarketing techniques has reached a point of backlash. I will not consider patronizing or supporting anyone or anything who contacts me via telephone. The gas company nor the electric company have ever asked me to share my utility with them for any purpose. What is it that makes the telephone company think they can allow usage of my phone service to sell things for other people? The answer is GREED! Some telephone contracts get paid by the usage (either minutes or number of phone calls). Of course the phone company profits from robo computer calls.

I suggest pressure be put on the phone companies to update their technology to help the customer rather than ignoring the nuisance situation that their greed has created. I am 82 years old and remember when telephone service required hand cranking a wall mounted wood phone with 2 longs and a short, etc. to reach someone. Then it progressed to tell a human operator the number you wanted. Next came a round dial with holes in it that we had to dial the number imprinted on the bottom of the hole. Push buttons were next. I find it impossible to accept the fact that the techies in the phone company cannot come up with something that can be done by the phone call recipient that will confuse the robo computers. My advise to the FTC is to get tough with the phone company technology people.