16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review #00066

Submission Number:
00066
Commenter:
Beverly Anne
State:
Washington
Initiative Name:
16 CFR Part 310: Telemarketing Sales Rule Federal Register Notice: Rule Review Request for Public Comments as Part of the FTC’s Systematic Regulatory Review
Matter Number:

R411001

1) the pre-acquired account information provisions of the TSR should be modified in view of current credit card association rules and the Restore Online Shoppers’ Confidence Act, 15 U.S.C. 8401 (2010); PLEASE CHANGE THIS TO PROTECT US CONSUMERS FROM FROM THESE "BACK-DOOR" LOOP HOLES 2) what impact, if any, the increasing use of general media to solicit inbound calls from consumers to purchase a variety of goods or services, including those involving a negative option or free trial, is having; and BECAUSE OF THIS BACK DOOR LOOP HOLE, IT CAN CAUSE MANY PEOPLE FINANCIAL GRIEF, WHEN THEY UNSUSPECTINGLY AGREE TO A "FREE TRIAL" WITHOUT REALIZING THEY CAN BE CHARGED AGAIN & AGAIN. ALL THE WHILE TRYING TO GET A HOLD OF SOMEONE SOMEWHERE TO CANCEL SOMETHING THEY DID NOT AGREE TO. AND TO FULLY DISCLOSE THEIR CUSTOMER SERVICE PHONE NUMBERS TO THE PUBLIC FOR EASY ACCESS. THEY ARE ALWAYS SO HARD TO GET AHOLD OF TO CANCEL ORDERS 3) the costs and burdens of modifying the record keeping requirements of the TSR to require telemarketers to retain their own call records. YES, TELEMARKETERS SHOULD BE REQUIRED TO RETAIN PHONE RECORDS WITH THE COSTS & BURDEN OF IT PLACED ON THOSE WHO WANT TO USE THIS FORM OF BUSINESS