FTC ‘Fotonovela’ Warns Latino Community About Debt Collection Scams

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Tips for Consumers

To help Spanish-speaking consumers know their rights when dealing with debt collectors, the Federal Trade Commission has created a Spanish-language graphic novel, Cobradores de Deuda, which describes the rules debt collectors must follow, and what consumers should do if they don’t.

It’s part of the FTC’s fotonovela series, a campaign to promote consumer education and protection in the Latino community. Previous issues focused on government imposters and income scams. Consumers can order all three free publications at ftc.gov/bulkorder, or read and download them at ftc.gov/fotonovela.

The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, visit the FTC’s online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357). The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad. The FTC’s website provides free information on a variety of consumer topics. Like the FTC on Facebook, follow us on Twitter, and subscribe to press releases for the latest FTC news and resources.

Contact Information

MEDIA CONTACT:             

Frank Dorman,
Office of Public Affairs