FTC Blogs

We work to get your money back

The FTC brings lawsuits to stop unfair and deceptive business practices. One way we help right those wrongs is by getting refunds to people who lost money. And from July 2017 to June 2018, people got more than $2.3 billion in refunds from FTC cases. Earlier this week, the FTC released our annual report announcing these results. A new map shows how much money and how many checks the FTC mailed to each state, so you can see the FTC refunds sent to people in your area. You also can find out how the FTC knows who should get refunds and the steps we take to return as much money as possible.

Cybersecurity for small business: Hiring a web host

Your website is the online face of your business. Some companies have the in-house capability to manage their web presence. Others hire a web host to handle it for them. When launching a new business or upgrading their site, savvy business owners comparison shop for web hosting services. At the top of your shopping list should be the security features built into what you’re buying.

In Fat Giraffe Marketing’s ads, truth was the endangered species

The name of the case is FTC v. Fat Giraffe Marketing Group, but the lawsuit has nothing to do with obesity, giraffes, or obese giraffes. OK, perhaps there are some similarities in the sense that the defendants made oversized claims, told tales as tall as tree-topping ungulates, and used protective coloration – in this case, bogus endorsements – to camouflage what they were up to.

Romance scams will cost you

It’s Valentine’s Day and love is in the air. You may think you spend a lot on flowers or chocolate, but losing money in a romance scam would cost you even more. Last year, people reported losing $143 million to romance scams – a higher total than for any other type of scam reported to the FTC. And, according to a new FTC Data Spotlight, reports of romance scams are on the rise.

Romance scams rank number one on total reported losses

People looking for romance are hoping to be swept off their feet, not caught up in a scam. But tens of thousands of reports in Consumer Sentinel show that a scam is what many people find. In 2018, Sentinel had more than 21,000 reports about romance scams, and people reported losing a total of $143 million – that’s more than any other consumer fraud type identified in Sentinel.1 These reports are rising steadily. In 2015, by comparison, people filed 8,500 Sentinel reports with dollar losses of $33 million.

FTC-FDA warning letters target treatment claims for Alzheimer’s, dementia, and other serious diseases

Alzheimer’s disease poses what experts agree is a looming public health crisis. But it also exacts an incalculable personal toll on people living with the condition and the family and friends who love them. The FTC and the Food and Drug Administration just sent warning letters to three companies advertising that their products can treat diseases like Alzheimer’s. It’s a development that merits industry attention.