So You Received a CID: FAQs for Small Businesses
By: Thomas B. Pahl, Acting Director, FTC Bureau of Consumer Protection | Jan 19, 2018 6:34PM
So you’ve received a Civil Investigative Demand (CID) from the Federal Trade Commission related to a consumer protection matter. Now what? We appreciate that it can be daunting for any company – especially a small business – and we want to be as transparent as possible about the process.
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Self-regulation and debt buying
By: Reilly Dolan, Associate Director, Division of Financial Practices | Aug 26, 2015 10:23AM
Last year the FTC received 280,998 complaints about questionable debt collection practices. We think consumers and responsible members of the industry can agree that number is higher than it should be. The FTC is fighting that battle on three fronts. We’ve brought dozens of cases – both on our own and with state partners – to enforce the Fair Debt Collection Practices Act and Section 5.
