Blog Posts Tagged with Jewelry

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New FTC website helps small businesses

When scammers and hackers attack small businesses, it hurts not only the businesses’ reputations and bottom line, but also the integrity of the marketplace. Today, FTC Acting Chairman Maureen Ohlhausen announced a new FTC website, FTC.gov/SmallBusiness, to help business owners avoid scams, protect their computers and networks, and keep their customers’ and employees’ data safe.

Are your FCRA policies worth the paper they’re printed on?

In the words of movie mogul Samuel Goldwyn, “An oral contract isn’t worth the paper it’s printed on.” If your company provides information about consumers to credit bureaus, the law requires that you have written policies in place regarding the accuracy and integrity of that data. But are your policies worth the paper they’re printed on? That’s one of the issues presented in an FTC settlement with Dallas-based debt collector Credit Protection Association.

Quoth the Maven

In celebration of Halloween — and with apologies to Edgar Allen Poe — here’s our take on what companies can do to make sure spooky business practices don’t come back to haunt them.




Once upon a midnight lawful
Pondering practices, good and awful,
Reading through the U.S. Code
For dos and don’ts I parse and claw.

I came upon the Trade Commission’s
Section 5 with all revisions.

Our favorite things

Like Maria in The Sound of Music, brown paper packages tied up with strings are a few of our favorite things. So it's no surprise that catalog and online shopping has become a time saving essential for millions of Americans.

Closed encounters of the third kind

Savvy executives like to stay in the loop on FTC activities that could affect their industry.   They make it a habit to scan the headlines or check for relevant workshops or reports.  But there’s a third category of information a bit less understood: closing letters from BCP staff.

In the spirit of transparency, the agency posts them online.  Here in the BCP Business Center, recent letters appear in the Compliance Documents section of each topic area.

Candid spamera

Say “spam” and most business executives think of annoying messages that litter their IN box.  But the CAN-SPAM Act and the FTC’s CAN-SPAM Rule cover a much broader range of commercial email.  Yes, that includes messages offering to split $50 million languishing in the foreign bank account of a deposed prince.  But the Rule also applies to a wide variety of communications with customers or potential customers — for example, an email notifying them about a product you’re featuring or an upcoming sale.

Room with review

Is your briefcase feeling lighter? That’s because your dog-eared copy of Volume 16 of the Code of Federal Regulations (where most FTC rules and guides live) is decidedly thinner these days. For the past two decades, the agency has undertaken a systematic review of its rules and guides to make sure they’re up to date, effective, and not overly burdensome. As each rule comes up for review, we ask ourselves — and you — four questions:

Hacked Off by an Email Data Breach?

According to news reports, hackers recently accessed the database of Epsilon, a large marketing company that sends emails on behalf of banks, stores and other businesses.  Was your company an Epsilon client?  If so, the stolen information could make it easier for crooks to send emails that appear to be from your brand.

Here are a few things you can do to help your customers avoid a phishing attack that abuses your brand.

Welcome to Consumer University

As your customers' buying habits make clear, today’s consumer marketplace knows no borders.  That’s why the FTC and officials from nine Latin American countries are meeting in Washington, D.C., this week to consider the challenges of global consumer protection.

NCP Double-YOU

Break out the bubbly and raise a toast:  It's National Consumer Protection Week.  NCPW is an annual campaign sponsored by the FTC and nearly 30 other federal agencies, consumer groups, and advocacy organizations, in conjunction with state, county, and local government offices that are sponsoring events nationwide.  The goal?  To encourage consumers to take full advantage of their rights and make better-informed decisions.

Many happy returns

The packages have been opened and the ribbons have been collected by that one relative who claims to recycle them. The good news is that early reports suggest that 2010 was a robust holiday shopping season. But now retailers are starting to hear that the sweater didn’t fit, the electronic gadget is on the fritz, and Great Aunt Gladys didn’t really want hang gliding gear after all.

Four Steps to Protecting Your Business from Con Artists

You've just opened an invoice for office supplies you didn't order or for a listing in a business directory. It’s the same invoice you got last week – but this one is stamped "Past Due." Perhaps one of your colleagues says there's someone hounding her on the phone, demanding payment for Internet services your business didn’t request. You refuse to pay, and the next thing you know, they're threatening to take you to court, or turn the bill over to a collection agency and ruin your credit.

Data Security: Copi-er That!

If your company keeps sensitive data like Social Security numbers, credit reports, account numbers, health records, or business secrets, you’ve probably instituted safeguards to protect that information, whether it’s stored in computers or on paper. That’s great.  But it’s time to take those safeguards a step further.

It's in the cards

The hot present this holiday season is plastic: gift cards from popular online and brick-and-mortar retailers. But this year’s cards come wrapped in important new protections for people who buy and use them.

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