Blog Posts Tagged with Human Resources

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Quoth the Maven

In celebration of Halloween — and with apologies to Edgar Allen Poe — here’s our take on what companies can do to make sure spooky business practices don’t come back to haunt them.




Once upon a midnight lawful
Pondering practices, good and awful,
Reading through the U.S. Code
For dos and don’ts I parse and claw.

I came upon the Trade Commission’s
Section 5 with all revisions.

OnGuardOnline: On Target for Your Business

If you’re reading this, then you appreciate that a government site can offer timely information, relevant analysis and — on a good day — maybe even a little wit.  And your business probably has an interest in data protection, computer security or online marketing.  Today, what business doesn’t?  So check out OnGuardOnline.gov. The federal government’s site to help you be safe, secure and responsible online has a new blog, a new look, and a few new features.

Throwing the book at 'em

A fax comes through at the office looking like it’s a form to re-up your existing phone directory listing.  It includes information about your business, a “Yellow Page ID number,” and a familiar “walking fingers” logo.  The fax, not addressed to any particular person or department in your company, instructs the recipient to sign and send the form back by an impending deadline.  Buried in fine print is the only indication the fax is really a solicitation for new business.

Room with review

Is your briefcase feeling lighter? That’s because your dog-eared copy of Volume 16 of the Code of Federal Regulations (where most FTC rules and guides live) is decidedly thinner these days. For the past two decades, the agency has undertaken a systematic review of its rules and guides to make sure they’re up to date, effective, and not overly burdensome. As each rule comes up for review, we ask ourselves — and you — four questions:

Double duty?

Sometimes it’s great to put stuff to more than one use.  Think the versatile Swiss Army knife, the iconic Little Black Dress, or the typical elementary school “cafetorium” where kids can eat lunch, shoot hoops, and put on plays.  But when what’s at issue is information from people’s credit reports, that kind of double duty can violate the Fair Credit Reporting Act — as the FTC’s $1.8 million settlement with Teletrack, Inc., makes clear.

Nitro in the trunk?

The French movie classic “The Wages of Fear” — remade in 1977 as “The Sorcerer” by American director William Friedkin — was a taut thriller about a team of toughs transporting a payload of volatile nitroglycerine to a remote location in South America.  They meet with hazards along the way:  a rope bridge hanging by a thread over a flood-swollen river, a boulder blocking a twisted mountain path, and a stretch of road so pot-holed it’s called “The Washboard.”

Hacked Off by an Email Data Breach?

According to news reports, hackers recently accessed the database of Epsilon, a large marketing company that sends emails on behalf of banks, stores and other businesses.  Was your company an Epsilon client?  If so, the stolen information could make it easier for crooks to send emails that appear to be from your brand.

Here are a few things you can do to help your customers avoid a phishing attack that abuses your brand.

Welcome to Consumer University

As your customers' buying habits make clear, today’s consumer marketplace knows no borders.  That’s why the FTC and officials from nine Latin American countries are meeting in Washington, D.C., this week to consider the challenges of global consumer protection.

Creepy little blood suckers

No, not those unpleasant former colleagues, but the resurgent bane of the business traveler:  bedbugs.

Bedbugs are coming out of the woodwork — followed closely by opportunists peddling iffy products aimed at on-the-go professionals.  Although bedbugs don't carry disease, their bites can cause itchy, annoying welts.  But before you shell out money for an unproven remedy, find out more about what will (and won't) protect you from these pests when you travel.

NCP Double-YOU

Break out the bubbly and raise a toast:  It's National Consumer Protection Week.  NCPW is an annual campaign sponsored by the FTC and nearly 30 other federal agencies, consumer groups, and advocacy organizations, in conjunction with state, county, and local government offices that are sponsoring events nationwide.  The goal?  To encourage consumers to take full advantage of their rights and make better-informed decisions.

The Inside Scoop from the Bizopp Cops

When the economic climate is uncertain, people tend to evaluate their options:  Is a career move in the cards?  Can a home-based business supplement my salary?  Is now the time to be my own boss?

But if there's one lesson from Operation Empty Promises — a federal-state sweep involving more than 90 law enforcement actions — it's that entrepreneurs should take their time and resist high-pressure tactics when operators claim to have the inside track on enhanced income.

Data Resellers Liable for Downstream Security Failures

Of course, no legitimate business would put out a welcome mat for crooks.  But as the FTC’s data security cases make clear, that’s the effect when companies fail to take reasonable steps to secure sensitive information in their possession — or data they allow others to access.  Three recent settlements with companies that resell credit reports illustrate that point.

Keeping it cool at WiFi hotspots

Whether you’re waiting to board an airplane or grabbing a quick cuppa at a neighborhood café, public wireless networks are a great way for busy professionals to keep connected.

Convenient?  Yes.  Secure?  Mmm, not so much.

Unfortunately, most hotspots don’t encrypt what goes over the internet.  So if you send email, manage your calendar, use social networks, or transmit financial data while using a public network, you make it easier for hackers to lift confidential info like user names, passwords, and account numbers.

New compliance resource for health care providers and health plans

If you work in the health care or HR field or have clients who do, you’ve probably run across it. A patient complains about a bill for medical services they didn’t receive. An employee who rarely goes to the doctor gets told they’ve reached the limit on their health benefits. Someone gets denied coverage because their medical records show a condition they don’t have.

Immigration Consternation

Chances are a person you know — an employee, someone who works in your building, a neighbor perhaps — is navigating the process of getting a green card or work visa. Do them a favor and warn them about outfits that falsely claim an affiliation with the United States Citizenship and Immigration Services (USCIS).

Four Steps to Protecting Your Business from Con Artists

You've just opened an invoice for office supplies you didn't order or for a listing in a business directory. It’s the same invoice you got last week – but this one is stamped "Past Due." Perhaps one of your colleagues says there's someone hounding her on the phone, demanding payment for Internet services your business didn’t request. You refuse to pay, and the next thing you know, they're threatening to take you to court, or turn the bill over to a collection agency and ruin your credit.

Data Security: Copi-er That!

If your company keeps sensitive data like Social Security numbers, credit reports, account numbers, health records, or business secrets, you’ve probably instituted safeguards to protect that information, whether it’s stored in computers or on paper. That’s great.  But it’s time to take those safeguards a step further.

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