Blog Posts Tagged with Human Resources

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FTC, EEOC offer FCRA 411

When someone mentions the FTC, the EEOC, and the FCRA in the same sentence, it may sound like a ladle of alphabet soup.  What’s really being served up is a new joint publication by the Federal Trade Commission and the Equal Employment Opportunity Commission that talks about how the Fair Credit Reporting Act and the mandate to comply with anti-discrimination laws intersect when employers use background checks in personnel decisions.

Lock, stock, and peril

In old movies, ransom notes came in the form of pasted letters cut from newspapers.  There’s a new kind of ransom that could pose a substantial risk to your business.  Have you alerted your staff about how to protect one of your company’s most valuable assets?

When a data oops becomes an uh-oh

We’ve said it before, but it bears repeating:  Glitch Happens.  In the case of Accretive Health, Inc., it was a laptop taken from the passenger compartment of an employee’s car.  What transformed this oops into a full-fledged uh-oh was that the laptop contained files with 20 million pieces of data about 23,000 patients, including sensitive health information.  And according to the FTC’s lawsuit, the employee in question didn’t need all that

Fair? Enough!

Fair Guide.  Is it a list of consumer protection laws?  With summer coming, maybe ratings of the best funnel cakes and Ferris wheels?  Forgive the flight of fancy, but we see it as a great title for a compendium of blog posts about business compliance.  But that’s not what it is — not by a longshot.

Scammers target businesses with fake emails

A favorite trick for rip-off artists is to pretend to represent a trustworthy and respected organization. Today — and we mean that literally — we’re hearing from businesses that have received email exploiting the good name of the Federal Trade Commission.  We don’t want you to lose money or valuable information to a scam artist sending a phony message claiming you’re a target of the FTC.

Background screening reports and the FCRA: Just saying you're not a consumer reporting agency isn't enough

You know that phrase “If it quacks like a duck. . . “?  It’s applicable in the Fair Credit Reporting Act context, too.  If a company meets the legal definition of a “consumer reporting agency,” it’s a consumer reporting agency.  Including a disclaimer that says, in effect, “But we’re not a CRA!” won’t change that.  That’s one important takeaway tip from the FTC’s settlement with Filiquarian Publishing, the agency’s first FCRA case involving mobile apps.

In praise of Toby Flenderson

HR could use better PR.   Say "human resources" and some people think of Dunder Mifflin’s joy-deficient Toby Flenderson from "The Office."  But you know better and appreciate the job your HR team does to keep your organization up and running.  They're also a critical line of defense between your company and the onslaught of data thieves and scammers.  The BCP Business Center has a special page to make their job a little easier.

Older Americans and ID Theft: When It Hits Home

When it comes to identity theft, older Americans face unique risks.  While all age groups may be vulnerable, older consumers are more likely to have to share personal data with doctors, hospitals, lawyers, financial advisors, and others.  Some may face physical limitations or health challenges that could make it more difficult to safeguard their information — like securing decades of financial paperwork or managing the learning curve as life moves online.  How does this issue affect you?  As the business person or attorney in the family, your relatives may look to you to take the lead in se

Speaking of Spokeo: Part 2 — The company’s allegedly bogus endorsements

The lawsuit against data broker Spokeo is the FTC’s first Fair Credit Reporting Act case addressing the collection of online info — including data from social networking sites — when used in the context of employment screening.  But that’s not the only way the Spokeo settlement touches on social media.  The FTC also charged that Spokeo violated Section 5 by having employees post glowing recommendations of the company’s services on news and technology websites without di

Speaking of Spokeo: Part 1

Like chicken and waffles or ham and pineapple on pizza, some combos don’t sound like they’d go together, but make sense once you find out more.  Put the FTC’s settlement with Spokeo on that list.  According to the FTC, data broker Spokeo violated the Fair Credit Reporting Act and used deceptive endorsements in violation of Section 5.  A closer look at the pleadings explains how those two hot topics found their way into one FTC complaint.

Financial literacy makes good business $en$e

Imagine for a moment your ideal customer.  They consider their choices carefully before buying.  They keep their accounts current.  When service is top-notch, they spread the word to friends and family.  If there’s a glitch, they give you a chance to correct the problem before posting thumbs-down reviews.  Now imagine you could “create” your own cadre of contented customers.  Fantasy Land?  It’s more real than you might imagine.

Quoth the Maven

In celebration of Halloween — and with apologies to Edgar Allen Poe — here’s our take on what companies can do to make sure spooky business practices don’t come back to haunt them.




Once upon a midnight lawful
Pondering practices, good and awful,
Reading through the U.S. Code
For dos and don’ts I parse and claw.

I came upon the Trade Commission’s
Section 5 with all revisions.

OnGuardOnline: On Target for Your Business

If you’re reading this, then you appreciate that a government site can offer timely information, relevant analysis and — on a good day — maybe even a little wit.  And your business probably has an interest in data protection, computer security or online marketing.  Today, what business doesn’t?  So check out OnGuardOnline.gov. The federal government’s site to help you be safe, secure and responsible online has a new blog, a new look, and a few new features.

Throwing the book at 'em

A fax comes through at the office looking like it’s a form to re-up your existing phone directory listing.  It includes information about your business, a “Yellow Page ID number,” and a familiar “walking fingers” logo.  The fax, not addressed to any particular person or department in your company, instructs the recipient to sign and send the form back by an impending deadline.  Buried in fine print is the only indication the fax is really a solicitation for new business.

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