How much information does Uber have about its riders and drivers? A lot. The FTC just announced a settlement addressing charges that the company falsely claimed to closely monitor internal access to consumers’ personal information on an ongoing basis. The FTC also alleges that Uber failed to live up to its promise to provide reasonable security for consumer data.
Blog Posts Tagged with Consumer Privacy
There’s been a lot of talk about “ping trees” and other activities associated with the lead generation industry. The FTC’s concern is that consumers don’t get ponged in the process. A proposed settlement gives a glimpse into how one lead generation company operated and offers insights for businesses about compliance considerations when the “product” in question is consumers’ personal data.
The FTC-NHTSA Connected Cars workshop is revving up – and you can watch from where you are. Experts are gathering in Washington right now to discuss the consumer privacy and security issues posed by automated and connected motor vehicles.
Ladies and gentlemen, start your engines. The FTC and the National Highway Traffic Safety Administration have announced the agenda for their joint workshop on the consumer privacy and security implications of connected cars. If this emerging tech issue is of interest to your clients, race to Washington (within the lawful speed limit, of course) to attend the event on Wednesday, June 28, 2017.
With schedules changing as frequently as they do, we can’t be sure what’s on tap for tomorrow. But we already know where we’ll be on Wednesday, February 28, 2018. We’ll be at the FTC’s third PrivacyCon – a gathering of researchers, academics, industry members, consumer advocates, and government representatives talking about the privacy and security implications of emerging technologies.
It’s wise to maintain a reasonable speed: 1) when you’re behind the wheel; or 2) when you’re preparing your public comments for the June 28, 2017, workshop on connected cars hosted by the FTC and the National Highway Traffic Safety Administration. That’s why we’re extending the deadline for your feedback to Monday, May 1st.
Commercial cross-border data flows continue to grow in our internet-enabled economy. These data flows, often involving personal data, support innovative new business services and consumer products. At the same time, they raise questions of how to protect privacy across borders. Various mechanisms help both businesses and consumers with this challenge. One in which the FTC plays a key role is the EU-U.S. Privacy Shield.
In the 80s, the appropriately-named group The Cars asked the musical question, “Who’s gonna drive you home?” The FTC and the National Highway Traffic Safety Administration are hosting a workshop on June 28, 2017, to examine the consumer privacy and security implications of automated and connected motor vehicles. The questions won’t be of the musical variety, but we have a list of them and welcome your input.
If you make promises to consumers, you must honor them – and if you sign an FTC order, you must comply with it. That’s the lesson learned by Upromise, a college savings website, which must pay $500,000 for violating its existing FTC order.
Not familiar with Upromise? It offers free memberships that allow consumers to earn cash-back rewards on certain purchases. Members can direct those rewards to a college savings plan or to pay down student loans.
Financial technology remains a hot topic for consumers, offering the possibilities of increased convenience and access to financial services at a lower cost. As part of its FinTech Forum series, the FTC continues to promote public discussion of the ways in which innovative FinTech services – many provided by non-banks and technology companies within the FTC’s jurisdiction – can benefit consumers and the potential issues for stakeholders to keep in mind.
To facilitate the transfer of data, many U.S. companies that do business internationally participate in the Asia-Pacific Economic Cooperation Cross-Border Privacy Rules (CBPR) system. It’s voluntary, of course, but if companies say they participate, that representation – like other objective claims – must be truthful. That’s the lesson of three proposed settlements just announced by the FTC.
Consumers have bought more than 11 million internet-connected Vizio televisions since 2010. But according to a complaint filed by the FTC and the New Jersey Attorney General, consumers didn’t know that while they were watching their TVs, Vizio was watching them. The lawsuit challenges the company’s tracking practices and offers insights into how established consumer protection principles apply to smart technology.
We recently saw a fellow diner reach across the cafeteria soup station until splat! His phone fell out of his shirt pocket and into the minestrone. But even before he ladled out his soup-logged smartphone, he reached into his bag and took out his tablet. As consumers have come to rely on multiple devices, companies are using technologies to connect a consumer’s activity across those devices – smartphones, tablets, desktops, laptops, and more.
Protecting consumers’ privacy and personal data has long been a priority at the FTC. Over the years, we’ve helped millions of identity theft victims recover from that crime. We created the National Do Not Call Registry to limit unwanted telemarketing, and we continue to fight illegal robocalls. And we’ve brought more than sixty cases against companies that didn’t take reasonable steps to protect people’s data.
If you’re a tax professional, you’re probably already deep into tax season and your time is in short supply. Give us an hour. It can help you save time and money, and avoid scams and stolen data.
What’s that sound? It’s the buzz of the crowd gathering this morning for the FTC’s second PrivacyCon. Leaders from academia, advocacy groups, and industry have convened for a day devoted to the latest research and trends about consumer privacy and data security.
It’s a challenge worthy of Drs. Peter Venkman, Egon Spengler, and Ray Stantz – and it could result in a prize of as much as $25,000 for a creative tech tinkerer.
“Just like the white winged dove sings a song,” you can count on the BCP Business Blog to celebrate the “Edge of Seventeen” – 2017, of course – with a recap of in-case-you-missed-it developments from 2016. (Sorry, Stevie Nicks. That was a stretch.) In no particular order, here is our take on ten noteworthy consumer protection actions from the year gone by.
So you’ve taken every precaution against a zombie attack. You’ve sealed the windows, stockpiled kerosene, and keep a machete or two handy. But despite your best efforts, The Undead still manage to reanimate themselves and stalk their unsuspecting prey. We hate when that happens. But this time it’s not an episode of The Walking Dead.
For academics and researchers in consumer privacy and data security, think of it as Coachella without the sand and Burning Man with nothing spontaneously combusting (we hope).