Blog Posts Tagged with Consumer Privacy

The Nilsson song “Everybody’s Talking” has withstood the test of time and now could refer to the host of smart household products that communicate with consumers – and often with each other. But are companies protecting the security of consumer information they collect or maintain?

Set a reminder now for Tuesday, July 27, 2021, to make sure you’re up on the latest research about privacy and data security. That’s the date of the FTC’s sixth annual PrivacyCon and you’re invited to participate virtually.

When it comes to consumer privacy and data security, your clients and colleagues want the word on what’s been happening at the FTC – and they want it in an accessible, to-the-point format. The agency’s 2020 Privacy and Data Security Update is ready for you to read, post, and share.
 

Enforcement

Building on decades of experience in consumer privacy and data security enforcement, the FTC announced a number of notable cases in 2020. Here are a few highlights:

Advances in artificial intelligence (AI) technology promise to revolutionize our approach to medicine, finance, business operations, media, and more. But research has highlighted how apparently “neutral” technology can produce troubling outcomes – including discrimination by race or other legally protected classes. For example, COVID-19 prediction models can help health systems combat the virus through efficient allocation of ICU beds, ventilators, and other resources.

It’s like a scene from an Indiana Jones movie. Our hero enters a cave in search of treasure and every labyrinthine turn poses another unexpected hazard – trip-wired blades, runaway boulders, and snakes (“I hate snakes”). But we’re not talking about a rollicking adventure flick. We’re describing the experience of many online shoppers as they navigate some companies’ websites to avoid digital danger – for example, extra items showing up in a consumer’s cart, unauthorized charges, or the unintended disclosure of personal information.

Aside from obligatory shots of the Grand Canyon or the Leaning Tower of Pisa, many photos that consumers want to keep feature the faces of friends and family. Using a service like Everalbum’s Ever app to store photos and videos in the cloud is one way to free up space on consumers’ devices. But what was Everalbum doing behind the scenes after consumers entrusted the company with those images?

One digit can make a lot of difference. Would the Proclaimers have walked 501 miles? How effective was Love Potion #10? Did the Beatles ask would you still need me, would you still feed me when I’m 65? With so much attention on Section 5 of the FTC Act, some may overlook another important provision of the statute: Section 6(b).

Data To Go: An FTC Workshop on Data Portability begins at 8:30 Eastern Time this morning, Tuesday, September 22, 2020.

“Curtain up. Light the lights.” The FTC’s fifth PrivacyCon begins tomorrow, July 21, 2020, at 9:00 AM Eastern Time. Set a reminder now to join in from wherever you are. The virtual event will bring together global experts to share their latest research on consumer privacy and security, including topics like health apps, bias in AI algorithms, the Internet of Things, international privacy, and so much more.