Pandemic purchases lead to record reports of unreceived goods
By: Emma Fletcher | Jul 1, 2020 10:00AM
Online shopping has been a lifeline for many people hunkering down to help reduce the spread of COVID-19. But as online orders have increased, so too have reports to the FTC’s Consumer Sentinel Network about sellers failing to deliver on promises — or just failing to deliver, period. During April and May of 2020, more people reported problems with online shopping than in any other months on record. More than half said they never got the items they ordered.1
Continue Reading Pandemic purchases lead to record reports of unreceived goods
