The PNO is moving!

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On April 28, the PNO will move to its new offices on the fifth floor of Constitution Center, located at the corner of 7th and D Streets SW above the L’Enfant Plaza Metro Station. We hope to make this a seamless transition with no interruption in our ability to receive filings. We will continue to accept filings at the current location in the FTC HQ office on the third floor up until 5 p.m. on Friday, April 25, and reopen on the fifth floor of the Constitution Center at 8:30 a.m. on Monday, April 28.

Of course, moving from our home of over 30 years will bring some changes. For instance, in anticipation of our move and starting immediately, the PNO asks that all parties submitting HSR filings use only letter-sized redwelds and folders. Due to storage space limitations at the new building, please do not use legal-sized redwelds or legal-sized file folders with your filing submission. 

There also will be new security measures for all visitors at Constitution Center, so stay tuned for additional instructions on how to deliver filings at our new location. We’ll be providing updates in this blog and on the Premerger Office webpage as moving day gets closer.

Two things that won’t change: We’re taking our office phone numbers and e-mail addresses with us when we move, and, as always, PNO staff will be available any day to answer questions about HSR filing requirements.


I ordered a washer/dryer combination from"Appliance Connection" company online while I was in the hospital in Florida recuperating from five breaks of the pelvic bone. I could not do steps so it was a convenient way to get my laundry done moving it to the first floor where I had to stay. After receipt of the washer/ dryer,I notice the casing was cracked and damaged. I contacted the company who said I would get another. I also placed a block on the payment on line before the company went down. This was April.

I called the company at once saying I wasn't going to pay for a broken case. Also stopped payment through the credit card. They searched into it. Upon 3 calls to me asking if I heard from the company w/no return calls to the credit card company or myself the credit card company said it was resolved and I did not owe payment.

I then received threatening calls asking why I filed the complaint and I told them because it was broken. They said they would send a repair man. By now it was from April to July and my back had healed. Nothing was done for another 3 months except a call saying it was going to be repaired. No one called or came to repair it. Then mid-November they said they were sending someone to pick up the appliance. Made arrangements but did not show up when they said. I texed John at Appliance Connection, 1870 Bath Ave, Brookyn, NY 11214 and said I could not wait around for the company to pick up- when they did not show up as scheduled. Now on Dec. 2 they called saying they were picking it up in an hour. Fortunately I was home and they did just that.

I do not think it is fair to not repair not follow up and finally after get the product over 7-1/2 months later. They owe me for storage the way I C it and I am going to tell everyone I know not to order anything from them. They are not a credible company. Is there anything you can do to satisfy this storage question?

Hi Sandy, you can file an official complaint with the FTC at or by calling 877-FTC-HELP. Thank you.


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