A New Year's message for 2014

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Every new year brings an opportunity for reflection on the past and the future. 2014 is a milestone for the Federal Trade Commission as it marks 100 years since President Woodrow Wilson signed the FTC Act into law. We will be commemorating our centennial throughout the year by reflecting on our history of fostering honest business practices and robust competition in the marketplace. The hallmark of our work has been to adapt established tools – law enforcement, advocacy, research and education – to address economic challenges and technological advances that the FTC of 1914 could never have imagined.

We enter our second century mindful that our mission puts consumers first. We will continue to fight vigorously against fraudulent, deceptive and unfair practices, promote competition, and use creative and practical strategies to educate consumers and businesses about their respective rights and responsibilities.

I am honored to celebrate the FTC’s centennial and am confident that the agency’s best days lie ahead.


This is Transparency by the commissioner edith ramirez'for year 2014

My wife and I had the privilege meeting FTC Chair Woman Edith Ramirez, we ask how we can help and educate our local community regarding Identity theft, Edith directed us to the FTC website it was very easy to order materials how to protect Your Identity we received over three hundred booklets.
We distribute them throughout our community in which we work and live we had a great response, we are in the process of ordering more copies, our goal is to continue reaching out to those who need help.
Thank you Edith
Elias and Camelia DeHerrera,LDA - San Marcos CA and San Jose CA

We're happy to hear! If anyone else is looking for information on ordering FTC materials to share, please see www.bulkorder.ftc.gov. Thanks!

how many "this is your last chance to lower your credit card interest rate" am I going to receive? I've tried pressing the number designated to remove my number from the list and just plain disregarding the last 25 or so.massachusetta attorney general can't help because they say it is an international scam.let's put the nsa tracking system on them and send over a drone.

Hi Robert, we understand your frustration. Unfortunately, the robocalls promising to lower your credit card interest rate is a common scam used by many copy cat scammers from around the world. Rest assured, we're on the case! We've taken over 100 actions against violators of the FTC's Telemarketing Sales Rule, including scammers like these. We advise consumers NOT to press any buttons when they get these calls, that often leads to more calls as scammers then know it's a valid number. For more tips and information about FTC initiatives, please see www.ftc.gov/robocalls. File complaints at www.donotcall.gov. Thanks!

l became a Charter customer in Sept. 2013 they at that time promised a price of 89.95 good for a year. First months bill was 93.00 plus as was the following two months then it went up to 110.00 plus I called the salesman and got an answering machine left a message and nothing was done.
I have friends that live in this assisted living (rent wise) complex and they have told me some horror stories. I hope you can do something about these people they need to keep their word or be put out of business.
Thank You
Ed Himes

Hi Edward, While the FTC takes complaints on a variety of topics, we'd encourage you to file a complaint about your internet service provider with the Federal Communications Commission (FCC) at www.fcc.gov/complaints. Thank you.

I will continue to refer my friends,family,business customers and community to the FTC website Keep up the good work you are doing a good Job
Elias DeHerrera, LDA- Legal Document Assistant San Marcos CA


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