Welcome to the new FTC.gov!

Share This Page

With the agency’s 100th anniversary just around the corner, we’re giving the public an updated FTC.gov. The revised site provides better access to information about us and our efforts to protect consumers and promote competition. 

When we designed the site, we listened to advice from lots of regular people, as well as experts in the competition and consumer protection communities. The result? An overhauled FTC.gov that is more powerful, easy to use and attractive.

On the site, you can:

Watch our new video to learn more, or just explore FTC.gov. We're going to continue to improve the site. If you want to share your thoughts or ideas, please email us at ftcgovweb@ftc.gov.


My account was hacked in woozworld cause I spendt a night at my cousins house ad she let me play on her computer an it died when I was playing on it. Please get my account back!!!

For tips on computer security, getting rid of malware and more, please see www.onguardonline.gov.

I want to make a gmail account but can't figure out what to do for the age restriction website

Hi Johnny, if you have specific questions about using a service, you'll need to reach out to the company directly. If you're encountering restrictions on the web due to age, this may be related to the Children's Online Privacy Protection Act, which the FTC enforces. You can learn more about the COPPA Rule here: http://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online.

The "New FTC" needs to provide more email addresses! In particular, many people do not have the time to go through a long form which may not give the desired result, and may even go into a virtual "stack" which will not be looked at for weeks! There needs to be a general email address for "Complaints", which is monitored and can be responded to by a human if additional info is required. Using only forms makes it MORE difficult for people to file complaints, not LESS!

I am currently trying to report a company that tries to entice unsophisticated computer users to sign in to their website (www.ammyy.com), where their computer will be taken over and "ransomed". I have already sent an email to the FCC, and to "webmaster@ftc.gov"; but this is a SERIOUS and IMMEDIATE danger to people, and there should be an email address for this purpose.

Hi - Thanks for your comment. Please note, the form is part of our secure database where our complaints are uploaded and is required. Staff reviews all complaints and takes them very seriously, however, please understand, we do not resolve individual complaints, but they do help in our investigations. You may also call 877-382-4357 to file a complaint.

I spoke to the compliant dept.via phone she asked me to go to your website although she heard my complaint and took all the info.down now what

Hi, thanks for filing a complaint. We don't resolve individual complaints, but they are very important as they help with investigations. Please let us know if you need help finding any additional FTC resources.


Add new comment

Comment Policy

Privacy Act Statement

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system (PDF), and user names also are part of the FTC’s computer user records system (PDF). We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.