Consumers often first go to online review sites when they are thinking about buying a product or hiring a service provider. As a result, most businesses are concerned about managing their online reputation. But a recent FTC proposed settlement offers some lessons for businesses that seek to solicit online reviews with cash or other incentives.
In the 1990s, the Buffalo Bills famously lost four Super Bowls in a row. Now the Buffalo, New York area has achieved another inglorious four-fer: Two cases announced today makes a total of four FTC suits in less than a year against Buffalo-based debt collectors accused of abusive tactics.
According to the National Cancer Institute, melanoma of the skin is the most deadly form of skin cancer. Many people want to keep an eye out for possible symptoms and take action fast, if necessary. So, could you make an app for that? Hmm, as “app”ealing as it sounds, hold the phone.
Once you’re subject to an FTC order, if you do not comply with its provisions, there are consequences in addition to any you face for deceptive or misleading practices. Violation of an order can pave the way for civil penalties.
It was a new era for shoppers in the 1960s. Suburbs, malls and grocery stores boomed. Esso “put a tiger in your tank.” And unscrupulous marketers came up with some new tricks. It turns out that a “jumbo pound” weighed, you guessed it – one pound. Into the fray entered the Fair Packaging and Labeling Act (FPLA), signed into law in 1966.
If you’re in the debt collection business, it’s up to you to comply with the Fair Debt Collection Practices Act. If not, you might find yourself looking for another line of work.
Does your app collect users’ locations? Is that happening even when they’re not using the app? Savvy developers understand the importance of giving consumers a clear picture of what’s going on. The FTC has advice on making your practices more transparent.
As the saying goes, two heads are better than one. That’s so true when it comes to the thorny issues surrounding debt collection practices. Unlawful debt collection practices are a long-standing source of consumer complaints. So, it only makes sense to have two cops on the beat; the FTC and the Consumer Financial Protection Bureau work together to enforce the Fair Debt Collection Practices Act and keep debt collection practices lawful.
POM Wonderful’s advertising claims were false and deceptive. That’s the conclusion of the United States Court of Appeals in upholding the FTC’s ruling. We think it’s a momentous victory for our two clients: American consumers and the cause of truth in the marketplace. You’ll want to read the entire opinion, of course, but here are twelve quotes from the D.C.
If your clients make environmental claims, the FTC staff just sent 20 warning letters you’ll want to tell them about. The subject is doggie bags and leftovers – but not that kind of doggie bag and definitely not that kind of leftover.