As your customers' buying habits make clear, today’s consumer marketplace knows no borders. That’s why the FTC and officials from nine Latin American countries are meeting in Washington, D.C., this week to consider the challenges of global consumer protection.
No, not those unpleasant former colleagues, but the resurgent bane of the business traveler: bedbugs.
Bedbugs are coming out of the woodwork — followed closely by opportunists peddling iffy products aimed at on-the-go professionals. Although bedbugs don't carry disease, their bites can cause itchy, annoying welts. But before you shell out money for an unproven remedy, find out more about what will (and won't) protect you from these pests when you travel.
Following the ongoing discussion about behavioral advertising? The FTC’s first online behavioral advertising case against a network advertiser offers insights into the agency's approach.
Incessant phone calls to consumers, often about accounts that weren't theirs.
Repeated autocalls to wrong numbers.
Illegal disclosures to other people that a consumer owes money.
If you have clients who sell furs or fur-trimmed items, make sure they’re up to date on regulatory developments that affect their industry.
Two hot topics in the advertising arena: affiliate marketing and consumer testimonials. The FTC’s settlement with Legacy Learning Systems touches on both of those buzzworthy issues.
If you’ve been following recent developments about endorsements and affiliate marketing, the FTC’s settlement with Nashville-based Legacy Learning Systems and Lester Gabriel Smith — marketers of a “learn to play the guitar” DVD series – should strike a chord.
In place since 1977, the Fair Debt Collection Practices Act gives consumers rights in the debt collection process and sets standards for members of the industry.
Do you work in the motor vehicle industry or follow what’s going on in that sector? Then today’s announcement from the FTC about a series of workshops on consumer protection issues related to the sale, financing, and leasing of cars, SUVs, and light trucks is right up your alley. The first roundtable, set for April 12th at Wayne State Law School in Detroit, is free and open to the public. And what better place to rev up a discussion about motor vehicles than in the Motor City?
Consumers have found their voice. And last year they raised it more than 1.3 million times to complain about identity theft, fraud, and products that didn’t live up to the advertising hype.
Break out the bubbly and raise a toast: It's National Consumer Protection Week. NCPW is an annual campaign sponsored by the FTC and nearly 30 other federal agencies, consumer groups, and advocacy organizations, in conjunction with state, county, and local government offices that are sponsoring events nationwide. The goal? To encourage consumers to take full advantage of their rights and make better-informed decisions.
When the economic climate is uncertain, people tend to evaluate their options: Is a career move in the cards? Can a home-based business supplement my salary? Is now the time to be my own boss?
But if there's one lesson from Operation Empty Promises — a federal-state sweep involving more than 90 law enforcement actions — it's that entrepreneurs should take their time and resist high-pressure tactics when operators claim to have the inside track on enhanced income.
Especially in a tough economic climate, it’s an attractive claim. But as demonstrated by Operation Empty Promises — a multi-agency law enforcement initiative announced today — many companies promoting online opportunities, steady employment, or home business success promise the golden goose, but deliver a goose egg.
As businesses know, prospective customers have gone mobile. That’s why the FTC’s Do Not Call Registry services are now even more accessible to consumers.