We’ve cautioned companies to give VW owners the straight story about the $10 billion buyback program resulting from VW’s false “clean diesel” claims. But new promotions claiming to be related to the buyback are making the rounds and wait ‘til you hear who’s in their sights this time: auto dealers.
Some dealers report receiving email from third parties offering to “process” their claims for eligible vehicles on their lots. Our advice to consumers is to exercise caution in evaluating offers that aren’t part of the official VWCourtSettlement.com process. And we have a similar tip for dealers. Before signing up with a third party, think through what’s in it for you – and what’s in it for them. Consider whether DIY is the wiser way to go.
Here’s another point we want to impart. Protecting consumers is obviously the main mission of the FTC’s Bureau of Consumer Protection, but we’re here to help protect businesses from potentially questionable practices, too. If you work for a car dealership or own an eligible VW, let us know if you spot a promotion that makes you go “Hmmm.”