The letter(s) of the law

Share This Page

It’s not like us to suggest you read someone else’s mail, but the FTC has sent letters that your clients might want to know about.

The FTC sent letters to the Consumer Financial Protection Bureau (CFPB) summarizing the past year in FTC law enforcement, rulemaking, research, consumer and business education, and other activities of interest to the two agencies.  One letter covers the Truth in Lending Act, the Consumer Leasing Act, and Electronic Fund Transfer Act.  The other letter addresses the Equal Credit Opportunity Act.  The letters also talk about the Dodd-Frank Act and the FTC-CFPB Memorandum of Understanding – the document that outlines how the two agencies coordinate certain activities.

If you work in the financial services sector, you’ll want to follow the conversation.



Dear Lesley, Your style of writing is unique and refreshing. Also, your use of anecdote in explaining a "hum, hum dry" subject makes me want to read the whole article every time - not just glance over it. You have a flair for turning "legalese" into plain, understandable English - whether it be a concept or a term. You have great talent. In a different forum, your skills could earn you more recognition. Explore other possibilities.
I want to follow this conversation clsely. It may shed some light to most of my problems that has been going on for years. I hope I can get some clarity.
I get an other comment regarding the cellular phone companies,I do not know wethere they are wrong or right,legal or illegal.They keep on moving forward the customer due date. For example 30 to 29/ 29to 28.even it is maybe the February amalgams .My question for you,is that: Why they never move it backward ?
The cellular phone companies are doing some strange moves by cutting the customers due date,one day forward:for example,30 to29/ 29 to 28. I do not know if it is legal or not but they are almost all doing it.My question for you,correct me if I am wrong.Is it the February amalgam?If not why nobody never step up to try to stop them? Thanks.
I also want to know more about billing practices. In my case, TMobile has billed me a month in advance, and although I cancelled immediately after paying (and switched to a new carrier), now claims I owe them a monthly payment. They are basically pre-billing us a month in advance, thus, getting 2 payments for one month of service. Are either you (FTC) or CFPB looking into this, and what can consumers do about it until it is resolved?

Add new comment

Comment Policy

Privacy Act Statement

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system (PDF), and user names also are part of the FTC’s computer user records system (PDF). We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.