The Funeral Rule establishes some basic requirements that apply to all funeral providers. Who’s considered a funeral provider? Any business that sells funeral goods and funeral services to the public, including funeral directors, funeral homes, cemeteries, and crematories, among other businesses.
One key provision requires those covered by the Rule to give potential clients a written price list of the goods and services their business provides. The Rule also spells out some practices that are not allowed. For example, it is not permitted to:
- require a client to buy a “package” of goods and services that includes items they don’t want.
- say the law requires a client to buy a particular item or service if it isn’t true.
- refuse to handle, or charge a fee for handling, a casket or urn a client bought somewhere else.
Each violation of the Rule is subject to a penalty of up to $16,000, so it pays to learn what compliance entails. Watch the video for more details.