Cell phones, email, social media, auto-dialers, databases, and payment portals. This ain’t your Father’s debt collection business. That’s why an April 28, 2011, FTC workshop, Debt Collection 2.0: Protecting Consumers as Technologies Change, will focus on the impact developments like these are having on the consumer debt collection system. As the agenda shows, the conversation will center on how technologies affect debt collectors’ compliance with the law and the consumer protection concerns these new methods may raise.
The workshop — which will run from 8:30 to 5:30 at the FTC’s 601 New Jersey Avenue Conference Center — is open to the public. Interested in watching via webcast? Click this link on the day of the event to follow the proceedings online. On Twitter? Use #FTCdebt in your own Tweets about the workshop or to monitor the conversation online.
The public record will be open until May 27, 2011, if you’re thinking about filing an official comment. Save yourself time and file online.