New Compliance Resources for the Debt Relief Industry

Share This Page

The last thing people struggling to keep their heads above perilous financial waters need is an anchor weighing them down. That's why, as of today, businesses must comply with all provisions of new amendments to the Telemarketing Sales Rule designed to curb deception in the sale of debt relief services.

Most importantly, companies that use outbound telemarketing -- or have customers call them in response to ads or other solicitations -- can’t collect fees from customers until:

• they successfully settle or change the terms of at least one of their debts;

• there’s a settlement agreement, debt management plan, or other agreement in place that has the approval of both the creditor and the customers; and

• the customer has made at least one payment to the creditor as a result of the agreement negotiated by the debt relief provider.

What about businesses with questions on how to comply?  Debt Relief Services & the Telemarketing Sales Rule: A Guide for Business is the best source for plain-language staff guidance on the rule. In addition, Debt Relief Services & the Telemarketing Sales Rule: What People Are Asking addresses many of the questions FTC staff has received since the Rule was announced. Companies also can incorporate this new video into in-house training.


The blog was absolutely fantastic! Lots of great information and inspiration, both of which we all need!Keep 'em coming... you all do such a great job at such Concepts... can't tell you how much I, for one appreciate all you do!
I just book marked your blog on Digg and StumbleUpon.I enjoy reading your commentaries.
Very Interesting Information! Thank You For Thi Blog!
I have credit cards, and it is very hard for me to pay them so I was this company on line. sating that they would conceldate my bills for me.afer a year they are not doing nothing, so I told them to I am no longer interesting . Please send me beck my money I pay them four hundred and fifty six per a month for one year. nothing has been done to pay the creditors. and they said that all I am getting back is one hundred because I broke the contract the name of the company is please help me to get my money back . 10
Nice to see rules and regulations being introduced in the States to protect the citizens. I'm just north of the border. Haven't seen any specific telemarketing rules like this here. Although we were not hit as hard I still think it is a logical rule to introduce to protect the average Joe. I'm a Realtor and all for.

Hey there owner of Great site. I think you should be little more strict with the comments.

Add new comment

Comment Policy

Privacy Act Statement

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system (PDF), and user names also are part of the FTC’s computer user records system (PDF). We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.