Consumers looking to get their products repaired at independent repair shops or with some DIY often find themselves in a fix. Nixing the Fix: An FTC Report to Congress on Repair Restrictions examines restrictions some manufacturers place on repairs and what can be done to expand consumers’ options.
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When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers prevent you from fixing the things you buy. They might do things like gluing in batteries, limiting the availability of spare parts, and not giving you the repair instructions and software to help figure out the problem.
Como parte de nuestros continuos esfuerzos para protegerte de los vendedores de tratamientos fraudulentos para el COVID-19, la FTC ha enviado más de 30 cartas de advertencia dirigidas a compañías que declararon que sus productos pueden prevenir, tratar o curar el COVID-19. Estas cartas se les otorgo a los vendedores un plazo de 48 horas para notificar las medidas específicas que han adoptado para abordar las inquietudes de la agencia.
There’s a certain irony in the FTC’s record-setting $20 million settlement with Vivint Smart Home, a national seller of smart home technology platforms, including security devices and monitoring services. One purpose of the company’s products is to help residents ensure that people at their front door are who they say they are. But according to the FTC, Vivint engaged in some identity deception of its own.
As part of our ongoing efforts to protect you from sellers of scam COVID-19 treatments, the FTC has sent 30 warning letters to companies that claimed their products can prevent, treat, or cure COVID-19. These letters gave the sellers 48 hours to notify the FTC of the specific actions they have taken to address the agency’s concerns. Companies failing to make adequate corrections could have faced lawsuits under the 2020 COVID-19 Consumer Protection Act.
FTC staff sent 30 warning letters to companies, raising concerns about their COVID-related advertising claims. In two notable ways, some of these letters differ from letters we’ve sent to other marketers pitching products advertised to prevent, treat, or cure COVID-19.
La FTC trabaja de varias maneras para cumplir su misión, entre las que se incluye entablar casos contra compañías que actúan de manera desleal o engañosa. Y cuando esos casos dan lugar a reembolsos, es una muy buena noticia. El año pasado, gracias a los casos de la FTC se devolvieron $483 millones de dólares a personas que perdieron dinero con las compañías demandadas por la FTC. El último anuncio de reembolsos de la FTC implica cheques por un total que supera los $11 millones de dólares a distribuir entre más de 11,000 personas que le pagaron a E.M.
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC cases returned $483 million to people who lost money to companies the FTC sued. The FTC’s latest refund announcement involves checks totaling over $11 million going out to more than 11,000 people who paid E.M. Systems & Services, a company that falsely promised consumers with credit card debt that they would reduce their interest rates and save them thousands of dollars.
For businesses in the middle of a global pandemic, there’s no such thing as “business as usual.” The percentage of Americans working remotely has grown substantially, now reportedly up to 33% of the U.S. workforce. Accompanying that seismic shift have been increased security threats to data, with one analysis reporting that over 36 billion online records were exposed in the first half of 2020 alone. Consumers whose lives have been upended by identity theft are paying close attention to how corporations are responding.
Yellowstone – the majestic national park – is known for Old Faithful, roaming bison, and vistas to take your breath away. According to a 2020 FTC complaint, Yellowstone – the merchant cash advance provider – was unfaithful to its promises, buffaloed small business owners, and made illegal withdrawals that took their cash away. A settlement will return more than $9.8 million to customers and includes injunctive provisions to change how Yellowstone does business.
Scammers are doubling down on their efforts to scam people out of their money and personal information. That’s why the FTC and the National Association of Attorneys General (NAAG) are teaming up to remind you: No matter what anyone tells you, you can’t buy COVID-19 vaccines online and there’s no out-of-pocket cost to get the shots. Here are some ways to avoid a vaccine-related scam.
Los estafadores están redoblando sus esfuerzos para estafar a la gente y robarle su dinero y su información personal. Es por eso que la FTC y la Asociación Nacional de Fiscales Generales (NAAG) se unen para recordarte que digan lo que digan, tú no puedes comprar vacunas contra el COVID-19 en internet y no tienes que pagar ningún costo de tu bolsillo para que te apliquen las vacunas.
Advances in artificial intelligence (AI) technology promise to revolutionize our approach to medicine, finance, business operations, media, and more. But research has highlighted how apparently “neutral” technology can produce troubling outcomes – including discrimination by race or other legally protected classes. For example, COVID-19 prediction models can help health systems combat the virus through efficient allocation of ICU beds, ventilators, and other resources.
No hay ningún suplemento probado para tratar o prevenir el COVID-19. Pero eso no impide que algunas compañías efectúen este tipo de declaraciones infundadas, o incluso declaraciones falsas, diciendo que sus productos son tan efectivos — o más — que las vacunas disponibles contra el COVID-19. Si ves declaraciones como éstas, la FTC quiere que las ignores.
Congress passed a law in December 2020 – the COVID-19 Consumer Protection Act – that imposes monetary penalties on violators. The Department of Justice and the FTC just brought their first action under the statute, alleging that a Missouri chiropractor and his company violated both the new law and the FTC Act by deceptively marketing vitamin D and zinc products to treat or prevent COVID-19.
There are no supplements proven to treat or prevent COVID-19. But that doesn’t stop some companies from making these kind of unsubstantiated claims, or even false claims that their products work as well — or better — than available COVID-19 vaccines. If you see claims like these, the FTC wants you to ignore them.
The FTC’s long-standing Holder Rule requires businesses to include a special notice in credit contracts that gives consumers certain protections. Today, a Staff Note reiterates the Commission’s determination that the Rule applies regardless of the size of the transaction – and corrects some staff guidelines published in 1976.
On January 14, 2020, the Federal Trade Commission (FTC) ordered six insurance companies to provide information that will allow the agency to study the effects of consummated physician group and healthcare facility mergers that occurred from 2015 through 2020.