For Consumers

Spotting Deceptive Car Ads

Car ads might promise low payments, no interest, or zero down. But is there a catch? Here’s what you need to know.

Buying a Used Car

Getting the facts about a used car before you buy can help avoid trouble down the road. Here’s what you need to know.

Understanding Car Add-ons

When you buy a car, the dealer also might try to sell you optional products or services known as “add-ons”— which might...

Financing a Car

Before you shop for a car, you need to shop for financing. Here’s what you need to know.

Tech Support Imposter Scams

Callers impersonate legitimate technical support companies to fool computer users into handing over their personal...
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IRS Imposter Scams

How to spot scammers who pretend to be IRS officials to get you to send them money.
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Hate Robocall Scams? The FTC Does, Too

An illegal robocall could be a scam. Learn what the FTC is doing to stop illegal robocalls, what to do if you get one, and how to...

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Hijacked Computer: What to Do

Can’t turn your computer on or off? Is it acting up, running slow, opening pages you didn't click, or displaying pop-ups constantly?...
00:01:28

Hacked Email: What to Do

Are your friends and family getting emails from you that you didn't send? Or maybe you want to check your email, but you can't log in...
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Car Title Loans

This video shows what happens if you borrow money in exchange for your car title.
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Renting an Apartment

This video shows how to rent an apartment even if you don't have a good credit history.
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Back It Up: Don't Lose Your Digital Life

From tax forms to family photos, the files on your computer are valuable. If you don’t want to lose them, back them up, and practice...
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Debt Relief

Many people are facing a financial crisis, and are looking for help. It's important to know who and what to avoid. Talk to your...
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Pass It On

This video shows how easy it is to start a conversation about scams and how to protect yourself from them.
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FTC’s Criminal Liaison Unit

The FTC’s Criminal Liaison Unit helps criminal law enforcement prosecute and convict career criminals.
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National Consumer Protection Week

NCPW.gov is the one site on the web with free consumer information from federal agencies, state governments, consumer organizations...
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Welcome to FTC.gov

FTC.gov makes it easier to find competition and consumer protection information on your phone, tablet or computer.
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Immigration

This video shows how someone gets into trouble with an immigration consultant – and then out of trouble again.
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Bank Accounts

This video shows how someone compares the costs when choosing a place open savings and checking accounts.
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Budgets

This video shows how keeping a budget helps someone pay all his bills.
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The FTC Robocall Challenge

This video, produced by the General Services Administration, describes the FTC Robocall Challenge and introduces one of the winners.
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Helping Victims of Identity Theft

This video explains how ID theft can affect clients of legal services attorneys, social workers, and other advocates, and how to use...
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Money Wiring Scams

This video shows some common money wiring scams, and what happens to some people who meet the scams.
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Credit Scores

This video shows what happens when one person gets a free credit report from AnnualCreditReport.com and someone else gets a “free”...
00:01:16

Payday Lending

This video shows what happens when someone gets a payday loan but can’t pay it back right away.
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Computer Security

Use these computer security tips to help protect your computer and your personal information.
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Online Shopping Tips

Looking for a great product at a great price? These tips can help.
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Public Wi-Fi Networks

If you use public Wi-Fi networks, take these steps to protect your personal information.
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Minimum Payments on Credit Cards

This video shows what happens when someone makes just the minimum payment on a credit card balance.
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Why Care About Identity Theft?

This video shows what happens when someone learns the hard way why she should care about her identity.
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Prepaid Cards

This video shows what happens when someone gets a prepaid card without checking out the fees first.
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Paying Your Car Loan

Here’s why you don’t want to pay fees to a business that promises to lower your monthly car payment or help stop a repossession.
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Share with Care

What you post online could have an impact on people in the real world.
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Diversity Visa Lottery Scam

This video helps people entering the State Department's Diversity Visa Lottery spot, avoid and report scams.
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Sharing Information: A Day in Your Life

Every day, you share information about yourself with businesses and their affiliates. In fact, you might not realize just how often...
00:03:32

Avoid Foreclosure Rescue Scams

Scammers are targeting people having trouble paying their mortgages. These so-called foreclosure rescue companies promise to stop...
00:03:07

Hang Up on Phone Fraud

This video explains how to recognize and report phone fraud and encourages consumers to register their number in the National Do Not...
00:00:21

Report Annoying Robocalls

Telemarketers Must Obtain Prior Written Approval from Consumers Who Want to Receive Such Calls
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Shopping for Light Bulbs

Video explaining how understanding lumens and the new Lighting Facts label will help shoppers compare light bulbs.
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Scams Against Immigrants

Moncia Vaca, an attorney with the FTC, describes the scams that someone can come across while in the immigration process, how to...
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Phishy Store

Phishing is a scam where Internet fraudsters send spam or pop-up messages to lure personal and financial information from...
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Phishy Office

Phishing is a scam where Internet fraudsters send spam or pop-up messages to lure personal and financial information from...
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Phishy Home

Phishing is a scam where Internet fraudsters send spam or pop-up messages to lure personal and financial information from...
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Welcome to Admongo

Find out whats waiting for you inside the game. Explore, discover and learn about ads: whos responsible for them, what they actually...
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Admongo: Ad Techniques

Learn to spot some common techniques advertisers use to persuade their audience.
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Admongo In Action

See Admongo in the classroom as kids play the game and figure out whos responsible for ads, what the ads actually say, and what they...
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Fraud - An Inside Look

Real consumers, who fell for the pitch, tell their stories and a former scammer gives an insider account of how these operations use...
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Money Transfer Scams

Scam artists use a number of elaborate schemes to get your money, and many involve money transfers through companies like Western...
00:00:35

Mortgage Foreclosure Rescue Scams

Many so-called foreclosure rescue companies or foreclosure assistance firms claim they can help you save your home. Once most of...
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Robocalls Gone Wrong

Kati Daffan, attorney at the Federal Trade Commission, explains about the recent dramatic increase in illegal telemarketing robocalls...
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What To Do If You Get a Robocall

Kati Daffan, attorney at the Federal Trade Commission, explains what a robocall is, when they are illegal, and gives consumers tips...
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Employee Background Checks

This video helps job applicants know their rights when an employer buys their background report.
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Operation Bottom Dollar

If you’re looking for a job, you may see ads for firms that promise results. Many of these firms may be legitimate and helpful, but...
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Hang Up on Fraudulent Telemarketing

This video explains how to recognize and report phone fraud and encourages consumers to register their number in the National Do Not...
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Stand Up to Cyberbullying

You can help stop cyberbullies by standing up for yourself or someone else.
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The Protection Connection

Learn to protect yourself online with privacy settings and good online practices.
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Job Scams

If you're looking for a job, you may see ads for firms that promise results.
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FTC v. Countrywide

The FTC explains its case against Countrywide.
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Fraud - An Inside Look (short version)

Real consumers, who fell for the pitch, tell their stories and a former scammer gives an insider account of how these operations use...
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Dealing with Debt Collectors

If you are behind in paying your bills, you can expect to hear from a debt collector. A debt collector is someone, other than the...
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Consumer Sentinel

Consumer Sentinel is the unique investigative cyber tool that provides members of the Consumer Sentinel Network with access to...
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FTC v. BlueHippo

The FTC lodged contempt charge against BlueHippo. The company pocketed more than $15 million from consumers but almost none received...
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AnnualCreditReport.com - Irish Jingle

Anyone can dance a jig, but only AnnualCreditReport.com provides you with a truly free credit report. Its the only authorized source...
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AnnualCreditReport.com - Rock Jingle

Anyone can write a catchy jingle, but only AnnualCreditReport.com provides you with a truly free credit report. Its the only...
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Admongo: Who's Responsible?

Who is responsible for the ad? Help students recognize ads and learn to consider who's behind the ad.
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Admongo: What's the Message?

What is the ad actually saying? Find out what makes up advertising messages and how they're targeted.
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Anatomy of a Cancer Treatment Scam

Curious about a product that claims to treat or cure cancer? According to the Federal Trade Commission, consumers should talk to...
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The Truth About Medical Discount Plans

The Federal Trade Commission wants you to know that although some medical discount plans provide legitimate discounts, others take...