Tag: Consumer Protection

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Delivery by drone? We thought the Jetsons’ personal jetpack was the height of futuristic fantasy, but drone technology is bringing benefits like that closer to reality. But what about the consumer protection implications, especially when it comes to privacy? That’s on the agenda at...
The Federal Trade Commission announced the agenda for its Oct. 13 event examining how the growing use of unmanned aerial drones may impact consumer privacy. With businesses using drones for everything from product deliveries to photography, the event will look at the potential risks and benefits...
There’s an upcoming gotta-be-there trade show for your industry. Your company gets a form in the mail from a P.O. box in the Chicago area asking to confirm your address for a trade show listing. You or a staffer signs without giving it a second thought – until you get the surprise of...
In an action brought by the Federal Trade Commission in 2013, a federal court has banned a Slovakia-based company and two of its executives from the business directory business, ending a scam that for years took millions of dollars from small businesses and non-profits in the United States and...
This paper attempts to add to the understanding of what makes consumers more likely to become victims of fraud.  More specifically, we sought to identify personal characteristics that were correlated with being more likely to become a victim.  To do this, we conducted a survey using...
Researchers report that 72% of American adults now own a smartphone and when they’re on their phones, 89% of their time is spent on apps. An analysis of how app developers generate revenue raises some interesting issues that touch on consumer privacy.
One pundit has called it the most pervasive industry that nobody knows about, which is why the FTC has sponsored a workshop, brought law enforcement actions, and just published a Staff Perspective to call attention to the consumer protection implications.
The Staff Perspective recounts important themes arising out of the discussion by panelists at the full-day workshop. It discusses the mechanics of lead generation and how it functions in the modern economy. The paper describes who collects leads and how they are used – in particular...
A new paper by the Federal Trade Commission’s Bureau of Consumer Protection provides a look at the information covered at the FTC’s October 2015 workshop on online lead generation, “Follow The Lead.”
The Federal Trade Commission’s workshop “Putting Disclosures to the Test” is taking place tomorrow, Sept. 15, 2016, in Washington. The workshop will feature research on the effectiveness of disclosures made to consumers in a variety of areas from advertising to privacy policies. FTC Chairwoman...
The Federal Trade Commission announced today that it is issuing a second Federal Register Notice (FRN) on a proposed qualitative survey of consumers to learn about their experiences in buying and financing automobiles at dealerships, and is seeking clearance from the Office of Management and...
As the old saying goes, “The job’s not finished until the paperwork is done.” But since the enactment of the FTC’s Disposal Rule, the job’s not finished until the paperwork – in this case, consumer reports or information derived from them – is securely destroyed.
The Federal Trade Commission is seeking public comment on its Disposal Rule, a rule which implements part of the Fair and Accurate Credit Transactions Act of 2003 (FACTA). The Rule, formally known as the Disposal of Consumer Report Information and Records Rule, requires certain persons who have...
The owners of a debt relief operation that targeted consumers with outstanding payday loans will be banned from the debt relief business under settlements with the Federal Trade Commission.

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