Tag: Consumer Protection

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When comparing products made of plastic lumber – picnic tables, benches, trash bins, and the like – many consumers and businesses factor in environmental considerations.  So when California-based American Plastic Lumber suggested its products were made virtually entirely out of post-...
For the second time this year, the Federal Trade Commission has settled charges that a company that markets plastic lumber and related products misled consumers regarding the environmental attributes of its products. Under the FTC proposed settlement, the company, American Plastic Lumber, Inc. (APL...
It’s called CROA – the Credit Repair Organizations Act – and it was put in place to protect people battling their way back from financial adversity.  Given the long history of questionable practices in this sector, CROA makes it illegal to charge people upfront before services are...
A Texas-based company owned and operated by a husband and wife team has agreed to settle Federal Trade Commission charges that it violated federal law by lying to consumer reporting agencies, often referred to as “credit bureaus,” and charging consumers up-front fees before providing its services....
The Department of Justice recently announced a multinational law enforcement effort to disrupt the Gameover Zeus Botnet.  What is it and why should your company care?Gameover Zeus is malware designed to steal banking and other credentials from home and business computers.  Once...
FTC’s most recent fraud study shows that more consumers were victims of fraudulent weight-loss claims than of any other specific fraud type covered by the survey.
Why do companies sell “miracle” diet pills and potions, promising results that defy the laws of physics?  Why do consumers buy them?  And what is the FTC doing about it?  Those are just some of the topics on the agenda at a congressional hearing today.  If you have clients that sell...
The Federal Trade Commission is looking to expand the technological arsenal that can be used in the battle against illegal phone spammers by challenging DEF CON 22 attendees to build the ultimate “honeypot” to lure in and identify perpetrators of illegal robocalls. A robocall honeypot is an...
If you follow this blog, you know we try to catch readers’ eye with a turn of phrase in the title.  But when one of the defendant companies is named Bullroarer – and the FTC’s complaint alleges a massive mobile cramming scam – sometimes these posts just write themselves.  The...
The operators of a massive mobile cramming scheme have agreed to surrender more than $10 million in assets to settle Federal Trade Commission charges, including the contents of numerous bank accounts; real estate in Los Angeles, Beverly Hills and Chicago; and a number of cars and pieces of jewelry.
The headline read ZIP.  ZERO.  NADA.  In big print, the ads also said 0 money down* and 0 for paid closing costs*.  Heritage Homes didn’t include ZILCH, BUPKES, or (for “Buffy the Vampire Slayer” fans) THE BIG GOOSE EGG, but the FTC says the meaning to prospective buyers was clear. ...
Two affiliate-marketing scammers and their company have agreed to settle Federal Trade Commission charges that they sent millions of unwanted text messages to consumers across the U.S. with false promises of $1,000 gift cards to retailers like Best Buy, Target and Walmart.
The Federal Trade Commission is seeking public comment on a variety of proposed changes to its Energy Labeling Rule affecting labels for light bulbs, appliances, room air conditioners, ceiling fans, refrigerators, and furnaces.
A payment processing company agreed to pay or relinquish $1.1 million to settle Federal Trade Commission charges under the Telemarketing Sales Rule (TSR) that it knowingly assisted and facilitated a credit card interest rate reduction scam that bilked tens of thousands of consumers out of a total...
A Pennsylvania-based home builder that offers home financing has settled Federal Trade Commission charges that it deceived consumers by advertising low-cost mortgages while hiding fees and not disclosing vital information about the true cost of the mortgages. “These defendants tricked consumers...

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