Tag: Consumer Protection

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Who should be in the driver’s seat when it comes to the collection of personal information online from kids under 13?  That’s easy:  Parents.  To keep up with technology, the FTC revised the Children’s Online Privacy Protection Rule last year.  As a result, some companies that may...
Yesterday’s 10th anniversary of the National Do Not Call Registry was a good time to reflect on a decade of progress.  But to paraphrase Thomas Jefferson (or Patrick Henry, Irish statesman John Philpot Curran, or whoever else said it), eternal vigilance is the price of an...
To etiquette purists, the 10th anniversary dictates gifts of metal.  So to commemorate the 10th anniversary of the National Do Not Call Registry, the FTC presents this iron-clad guarantee:  You can count on us to continue to take action against companies that violate the...
Thousands of consumers scammed out of their money will get some of it back, thanks to a lawsuit and settlement secured by the Federal Trade Commission.  The FTC has mailed 9,566 refund checks to consumers whose bank accounts were debited, allegedly without their consent, by Texas-based payment...
The U.S. Federal Trade Commission signed a memorandum of understanding (MOU) with Ireland's Office of the Data Protection Commissioner today to promote increased cooperation and communication between the two agencies in their efforts to protect consumer privacy. 
The operators of a scheme that allegedly defrauded consumers who were trying to start their own online businesses have been permanently banned from selling work-at-home business opportunities under settlements with the Federal Trade Commission.
The Federal Trade Commission held a series of workshops to explore how the Internet has affected journalism. The event was free and open to the public. The workshop assembled representatives from print, online, broadcast and cable news organizations, academics, consumer advocates,...
The Federal Trade Commission held a series of workshops to explore how the Internet has affected journalism. The event was free and open to the public. The workshop assembled representatives from print, online, broadcast and cable news organizations, academics, consumer advocates,...
Protecting Consumers in Debt Collection Litigation and Arbitration: A Roundtable Discussion, hosted by the Federal Trade Commission and Northwestern Law School’s Searle Center, examined consumer protection issues in debt collection proceedings against individual consumers. It was the...
When users type something into a search engine and hit enter, what shows up on the screen next?  Is it the natural result of their search or is it advertising?  If they get natural results and ads, is it clear to consumers which is which?  Following up on efforts to update guidance...
In an ongoing effort to ensure that its guidance for online advertisers stays current with changes in digital media, the Federal Trade Commission’s consumer protection staff sent letters to search engine companies to update guidance published in 2002 on distinguishing paid search results
The Federal Trade Commission continued its crackdown on credit card rate reduction scams by adding eight new defendants to a case the agency brought last year, including a payment processor it alleges assisted in the fraud. The FTC filed an amended complaint against the defendants behind the firm...
Protecting Consumers in Debt Collection Litigation and Arbitration: A Roundtable Discussion, hosted by the Federal Trade Commission, examined consumer protection issues in debt collection proceedings against individual consumers. It was the second in a series of FTC roundtable...
The Telemarketing Sales Rule outlaws a variety of deceptive practices.  But liability isn’t limited just to the companies that place the calls or the marketers that hire them.  It’s also illegal to “provide substantial assistance or support” to a seller or telemarketer when you know...
The U.S. Court of Appeals for the Tenth Circuit has upheld a district court judgment in favor of the Federal Trade Commission and four state attorneys general against a woman who assisted and facilitated a scheme that deceived consumers by falsely promising them a “guaranteed” $25,000 grant from...
We’d invite you to uncork the bubbly in honor of National Small Business Week, but most small business owners are too busy minding the store to take a celebratory break.  So instead, we’ll recap what the FTC is doing to streamline compliance responsibilities for smaller companies...
If you have a really smart smart device, it’s probably already told you.  But here’s the news anyway:  The new date for the FTC’s Internet of Things workshop is November 19, 2013.  The workshop will cover the consumer protection implications now that everyday devices have started to...
On June 4, 2013, the Federal Trade Commission hosted a public forum to examine the state of mobile security.  Mobile technologies, such as smartphones and tablets, provide consumers with an always-connected and convenient means of engaging in their daily activities, including email,...

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