Tag: Consumer Protection

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Discusses the application of the Franchise Rule to an opportunity involving the use of point-of-sale touch screen terminals.
Discusses whether a franchisor must disclose a guilty plea involving a violation of the Ontario Gaming Control Act under section 436.1(a)(4) of the Franchise Rule.
Addresses whether a franchisor must furnish disclosures to an existing franchisee when the franchisee initiates a modification of the franchise agreement’s protected territory provision.
Addresses whether a franchisor may distribute disclosure documents in a foreign language.
Applicability of the fractional franchise exemption to a rehabilitative services franchise licensed to two types of medical providers.
Discusses whether the Franchise Rule applies to a license agreement for the manufacture and distribution of a soil supplement.
Discusses the application of the Telemarketing Sales Rule to a proposed business plan involving the sale of automobile service contracts.
Discusses whether the transfer of a consumer-initiated call to a prerecorded message is restricted by Telemarketing Sales Rule provisions concerning outbound telephone call initiated to deliver a prerecorded message.
Discusses whether prerecorded messages to customers regarding the availability of free services for a limited time period is telemarketing under the Telemarketing Sales Rule.
Discusses applicability of TSR restrictions on the use of prerecorded messages in telemarketing to technology that enables call agents to respond to the recipient of a call by substituting audio recording of a response for the call agents' own voice.
Discusses the interplay between the recordkeeping requirements of the Telemarketing Sales Rule and the Do Not Call and Call Abandonment "safe harbor" provisions.
Discusses the application of the Telemarketing Sales Rule's "Established Business Relationship" exemption to an Internet-based lead generation mechanism. 
Discusses the practice of upselling and certain exemptions to the Telemarketing Sales Rule.
Discusses the application of the Telemarketing Sales Rule's Fee Rule provision to independent or franchised agents of a company. 
Discusses access to the National Do Not Call Registry by members of the market or opinion research industry.
Discusses whether funeral providers may charge fees for storing third-party caskets or for disposing of the containers in which they are shipped; and whether funeral providers may use two separate Statements of Funeral Goods and Services -- one for its own charges and one for third-...
Discusses whether the Rule requires that the Statement of Funeral Goods and Services include an itemization of the goods and services provided in direct cremations, immediate burials, forwarding of remains and receiving remains.
Clarifies how funeral providers should disclose additional charges for atypical services on the GPL and Statement of Funeral Goods and Services Selected.
Discusses whether a group of funeral homes may use a consolidated General Price List and whether the Funeral Rule applies to pricing issues.
Discusses whether funeral providers may routinely charge a fee for the refrigeration of bodies that is separate from the non-declinable basic services fee, and whether funeral providers may charge a fee, separate from the non-declinable basic services fee, for the use of an...

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