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Plain Language Guidance

Start with Security: A Guide for Business

Date
Start with security Control access to data sensibly Require secure passwords and authentication Store sensitive personal information securely and protect it during transmission Segment your network...

Associated Community Services, Inc.

The Federal Trade Commission, along with 46 agencies from 38 states and the District of Columbia, has stopped a massive telefunding operation that bombarded 67 million consumers with 1.3 billion deceptive charitable fundraising calls (mostly illegal robocalls). The defendants collected more than $110 million using their deceptive solicitations. Associated Community Services (ACS) and a number of related defendants have agreed to settle charges by the FTC and state agencies that they duped generous Americans into donating to charities that failed to provide the services they promised.

Type of Action
Federal
Last Updated
FTC Matter/File Number
162 3208
Case Status
Pending

Outreach Calling, Inc.

A sprawling fundraising operation that allegedly scammed consumers out of millions of dollars will be permanently banned from charitable fundraising along with its owner and others involved in its operation as a result of a lawsuit brought by the Federal Trade Commission and Attorneys General of New York, Virginia, Minnesota, and New Jersey.

The operation is made up of multiple companies all under the control of owner Mark Gelvan, along with his associates Thomas Berkenbush, William English, and Damian Muziani. The complaint filed by the FTC and the states alleges that the defendants served as the primary fundraisers for a number of sham charities that were the subject of numerous law enforcement actions.

Type of Action
Federal
Last Updated
FTC Matter/File Number
182 3058
Case Status
Pending

Standard Industries LLC

In July 2017, the FTC obtained court orders against this Maryland-based office supply operation charged with tricking small businesses, non-profit organizations, and other consumers into paying for overpriced office and cleaning supplies they never ordered. The stipulated orders setting the FTC’s complaint barred the company and its principals from telemarketing office and cleaning supplies. It also imposed a financial judgment against them, resulting in the Commission sending  refund checks totaling more than $11.6 million to small businesses and other organizations in August 2019.

Type of Action
Federal
Last Updated
FTC Matter/File Number
132 3275
X140044
152 3246

Telemarketing Sales Rule

Rule Updated Date
The Telemarketing Sales Rule, which requires telemarketers to make specific disclosures of material information; prohibits misrepresentations; sets limits on the times telemarketers may call consumers...
Plain Language Guidance

Online Charitable Giving Portals

Date
Many online retailers, social media hubs, crowd-funding sites, and other online platforms offer “giving portals” that provide a list of charities people can choose to support directly from the online...

Feature Films for Families, Inc., et al.

Three Utah-based firms and their owner, which a federal court jury in 2016 found deceptively and illegally called more than 117 million consumers pitching their movies, have agreed to a proposed court order settling the FTC’s charges against them. The DOJ (DOJ) secured the defendants’ agreement to the proposed order imposing civil penalties and prohibiting telemarketing abuses, and filed it with the court on the behalf of the FTC.

Type of Action
Federal
Last Updated
FTC Matter/File Number
102-3023
Plain Language Guidance

Small Business Computer Security Basics

Date
Here are a few computer security basics to help your company, even if you’re the only employee. If you have employees, train them to follow these tips. If you collect any consumer information, also...
Plain Language Guidance

Using Consumer Reports: What Employers Need to Know

Date
Your company has job vacancies to fill. You're also thinking about promoting some employees from within the company. You've winnowed down the stack of applications and resumes and want to run...